Key Roles & Responsibilities

• Responsible for posting payments, adjustments, and forwarding balances to secondary or self-pay status.


• Printing insurance claim forms for mailing when necessary.


• Verification of the patient’s account number, name, voucher number, and date of service to ensure payments are being applied to the correct accounts.


• Notifies RCM Manager of any issues related to payment posting, adjustments, or denials.


• Reconciliation of all completed posting batches.


• Ensures strict confidentiality of client records.


• Performs miscellaneous duties as assigned.

 

Minimum Qualifications:

• Knowledge of insurance carrier payment policies and practices.


• Logical and efficient with a keen attention to detail.


• The ability to prioritize and execute tasks while under pressure.


• Excellent listening and interpersonal skills.


• Experience working in a team-oriented environment.


• Flexible to handle unexpected daily challenges.


• Ability to use a 10 key by touch.


• High school diploma or GED required.