JOB SUMMARY                                                                                                                                                               

Responsible for the direction, leadership and provision of high quality, cost effective patient care in the Women’s Center via responsible management of human and fiscal resources.  Coordinates the provision of age specific patient care that is consistent with the policies, procedures and standards of professional nursing practice and consistent with the policies and procedures in place at NTMC. Serves as Maternal Program Manager and Neonatal Program Manager responsible for program oversight and quality improvement initiatives, as described in addendums to this job description. Consults with staff, physicians and the Nurse Executive on nursing concerns and interpretation of hospital policies to ensure that patient needs are met. Participates in performance improvement activities within the department.  

SUMMARY OF ESSENTIAL JOB FUNCTIONS                                                                                                         

• Responsible for the cost-effective management of human resources in the department. Staffs according to patient volume and acuity; monitors overtime and agency utilization and assists with scheduling staff to fill open shifts as necessary.
• Role models and mentor’s high-performance behaviors in order to promote growth and development of staff, and develops critical thinking in others.
• Ability to perform a head-to-toe assessment and reassessments on all patients as per policy. This includes:  pediatric, geriatric and the general population.
• Ability to adequately assess and reassess pain. Utilizes appropriate pain management techniques.  Educates the patient and family regarding pain management.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. Ensures that staff support a culture of quality and safety.
• Knowledge of medications and their correct administration based on age of the patient and their clinical condition.
• Follows the six (6) medication rights and reduces the potential for medication errors.
• Coordinates and directs patient care to ensure patients’ needs are met and hospital policy is followed.
• Ability to perform waived testing (point of care testing) per Clinical Laboratory’s and the patient care unit’s policies and procedures.
• Ability to interpret the results of waived tests; Ensures that appropriate action is taken on waived test results.
• Manages and operates equipment safely and correctly.
• Maintains a good working relationship both within the department and with other departments.
• Consults other departments as appropriate to provide and collaborate in patient care and performance improvement activities.
• Demonstrates the ability to be flexible, organized and function well under stressful situations. Practices assertive communication style that demonstrates a positive attitude and contributes to conflict resolution.
• Maintains performance improvement activities for the department.
• Develops and maintains monthly staffing schedule for Women Service Department.
• Provides education to staff on performance improvement. Ability to plan and organize orientation and in-service training for unit staff members.  Participates in guidance and educational programs.
• Facilitates patient flow by coordinating admissions and bed allocation to ensure efficient hospital operation.
• Investigates incidents that are reported on shift and resolves to the extent possible.
• Ensures that departments supervised are clean and provide a safe environment in which employees and patients are protected from physical, chemical and biomed hazards.
• Responsible for ensuring that departmental equipment is clean and in good working order.
• Responsible for ensuring that supplies and other inventory needed to provide patient care is available, appropriate to the task, within acceptable dating and unexpired.
• Meets all applicable regulatory requirements, including but not limited to; state, federal and CIHQ Conditions of Participation requirements.
• Serves as the Maternal Program Manager with oversight and responsibility for the requirements and duties described in the Addendum 1: Maternal Program Manager
• Serves as the Neonatal Program Manager with oversight and responsibility for the requirements and duties described in the Addendum 2: Neonatal Program Manager
• Follows Chain of Command policy and is open to change with process.

BASIC SKILLS                                                                                                                                                                     

• Basic computer skills

EDUCATION AND WORK EXPERIENCE REQUIRED                                                                                              

• Current Registered Nurse in the State of Texas
• Current BLS Certification
• Current ACLS Certification
• Current Neonatal Resuscitation Certification
• AWHONN Fetal Monitoring Certification (renewed every three years)

(C-EFM accepted in place of AWHONN certification)

• STABLE certification every 3 years

LANGUAGE SKILLS                                                                                                                                                          

• Ability to communicate effectively in English both verbally and in writing
• Additional languages a plus

PHYSICAL REQUIREMENTS                                                          

• Ability to lift and move equipment up to 50 lbs.
• May be required to assist with patients or equipment up to 500 lbs.
• Ability to stand for long periods of time

JOB DESCRIPTION ADDENDUMS                                                                                                                              

This role includes responsibilities, detailed in the attached two addendums, regarding the provision of oversight for the unit’s specialized level of care designations conferred by the Texas Department of State Health Services.

Addendum 1: Maternal Program Manager, Requirements and Responsibilities

Addendum 2: Neonatal Program Manager, Requirements and Responsibilities