Come join the Kansas Humane Society pack! We are looking for an Adoption Counselor who loves being an important part of an animal's life. 

 

***KHS is a qualified employer for the Public Loan Service Forgiveness program.***

 

We offer:

• Opportunity for two pay increases per year!


• Generous paid time off


• 10 paid holidays per year


• Paid time when closed for Inclement Weather


• Comprehensive low deductible health, pharmacy and dental plans


• Vision insurance plan


• SIMPLE IRA Retirement Plan with a generous company match


• Pre-tax spending accounts for health care and childcare expenses


• Discounted YMCA membership


• Discounts on adoptions, retail store items, basic veterinary services and medicine, and pet food


• Employee Assistance Program

 

Position Summary

Perceive all who enter KHS as a potential donor and provide welcoming, high quality customer service regardless of the circumstances. Utilize a conversational open-ended dialog to counsel potential adopters on the selection/needs of their pet. Assist adopters through the pre-adoption process, animal visiting, and adoption completion processes.

 

Job Responsibilities

Customer Service:

• Provides and models timely, polite, and respectful internal and external customer service regardless of the circumstances


• Must remain calm, flexible, and willing to see other perspectives.

 

Program Implementation:

• Assist with and participate in both the development and implementation of special adoption events.

 

Adopter Education: 

• Remain current in humane animal husbandry.


• Promote open conversations between counselors and adopters so that potential adopters are provided with the resources to be successful pet owners based on their individual needs.


• Assure that the Kansas Humane Society adopts quality physically and behaviorally healthy pet animals by continuously monitoring the physical and behavioral health of all pets available for
  
  adoption.


• Meet the needs of pets who display signs of illness accordingly. Adopters of pets who have minor medical or behavioral issues will be fully informed of the animal’s condition(s) as well as potential implications the condition(s) may have upon the pet in the future.


• Provide enrichment for pets housed in the Adoptions Area

 

KHS CORE VALUES

The Kansas Humane Society has HEART:

HAVE COMPASSION

• We have empathy and understanding for the community and pets we serve, our teammates and our partners in animal welfare

EXEMPLIFY COMMITMENT

• We show our dedication in our work ethic and willingness to learn and grow.

ACT WITH INTEGRITY

• We prioritize integrity in all our actions.

RESPECT ALL

• We treat all animals and people with respect.

THRIVE THROUGH COLLABORATION

• We are better together, united in our service to pets and their people.