Purpose of the Job

The Logistics Coordinator will work daily with clients and vendors in all assigned aspects of client transportation needs.  They will provide guidance and support to maintain a consistent and effective application of company supply chain practices. The Logistics Coordinator will be responsible for organizing and providing efficient transportation and storage solutions for the entire lifecycle of our products, from source to final product distribution.

Key Responsibilities

• Plan, coordinate and track the shipment of products according to customer requirements
• Work to identify efficiencies in cost and timeliness of shipping processes
• Manage the Freight Helpdesk by answering all inquiries in a timely and effective manner
• Respond to client shipping and fulfillment inquiries and coordinate with freight and warehousing vendors
• Review freight invoices and report for accuracy and completeness prior approval
• Prepare and manipulate weekly freight data files for reporting
• Review unallocated charges or incomplete invoices and find resolution to all outstanding issues
• Train and educate users on company shipping processes and best practices
• Actively seek to reduce unallocated shipping cost by contacting vendors/clients via email and/or phone for corresponding job references
• Manage day-to-day risk associated with freight shipments and fulfillment logistics

Knowledge, Skills + Experience

• 1-2 years of international logistics experience preferred
• Bachelor’s Degree in a related discipline
• Fully Bilingual (English-Spanish) with demonstrated proficiency in writing and speaking
• Experience on managing all aspect of shipment cycle (planning, quoting and booking) using vendor systems
• Experience handling import and export processes of goods globally
• Highly proficient with MS Office Software, high aptitude for MS Excel
• Strong customer service skills
• Able to work alone on a broad variety of projects
• Strong attention to detail, organizational and problem-solving skills
• Resourceful with the ability to prioritize and multi-task in a fast-paced environment
• Excellent communication and interpersonal skills
• Entrepreneurial minded with an internal drive to continuously hit goals and succeed
• Experience excelling within fast paced, high energy environments

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