Qualifications:

Education:

• High School Diploma required.  

Experience

• 
  
  Two (2) years previous customer service/administrative clerical experience required.
  
  


• 
  
  One (1) year experience in patient registration in a medical environment preferred.
  
  

Licensure/Certification/Registration

• Medical Terminology certification or equivalent preferred.

Duties & Responsibilities:

• Greet all patients and their accompanying family members when applicable and provide exemplary customer service.


• Accurately identify the appropriate account for patient visit and will present and educate patients on required forms and obtain signature as required by policy and procedure.


• Complete all check-in files and manage all appropriate processes specific to the patient and their visit.


• Collect and post co-payments and balances on accounts due.


• Effectively utilize strong organizational skills.


• Consistently display effective verbal and written communication skills.  


• Proficient understanding and use of technology/PC skills required.


• Display exemplary core customer service skills.


• Complete other duties as assigned by department leadership.