Description

Under the supervision of the Health & Well-being Leadership the Floor Staff is charged with effectively and safely supervising the Health & Well-being Center in accordance with the following policies established by the South Shore YMCA while also providing a high level of member service.

 

 

Requirements

         PROGRAM EXECUTION

• Supervise all Health & Well-being activities while on duty.
• Adhere to the training guidelines when screening and advising members on their fitness program.
• Respond to incidents appropriately, calmly and professionally.
• Follow and enforce Health & Well-being rules on and off duty.

• Provide a welcoming environment for members, non-members, volunteers and staff.

• Floor Staff will not leave the Health & Well-being Center unsupervised. Staff can only be relieved by other approved floor staff.

• Record all incidents and accidents immediately after situation has been resolved and you will not be distracted from supervising the Center.(Report emergency immediately to supervisor on duty) 

 

          STAFF ENGAGEMENT AND TEAMWORK

• Work with fellow SSYMCA staff members and treat them with respect.
• Every Floor Staff has the responsibility of reviewing all guidelines for emergency procedures to ensure a prompt and appropriate response to any incident.
• Attend all staff meetings and complete skill trainings.

 

           MEMBER ENGAGEMENT & DEVELOPMENT

• Enforce all Health & Well-being rules in a consistent, fair and firm manner.
• Interact with members in a friendly, engaging, and professional manner.
• Educate members of all policies and procedures of the SSYMCA and the Health & Well-being Department when needed.
• Be familiar with all information and answer questions about programs, schedules, and policies or direct people to Health & Well-being Directors.
• Ensure that the South Shore YMCA Child Protection Policies are fulfilled.
  
  

        FACILITY MANAGEMENT

• Maintain a clean and organized Health & Well-being Center environment.
• Record and report any faulty equipment and/or lapse in maintenance to the supervisor on duty.
• Take and record counts per department standards.

 

           VOLUNTEER DEVELOPMENT

• Support volunteers and their daily functions.

 

YMCA COMPETENCIES - LEADER

Mission and Community Oriented – Accepts and demonstrates YMCA values. Work effectively with people of all backgrounds and levels. Willingness to serve and fulfill community needs. Recruit volunteers and build supportive relationships with them.

People Oriented – Remains calm in challenging situations and seeks to understand the underlying cause. Speaks and writes effectively. Develops rapport, relates well and takes initiative to assist in developing others.

Results Oriented – Discovers ideas to create and deliver a high-value member experience. Makes sound judgments, establishes goals, plans work, supports fundraising, and adheres to budgeting procedures

Personal Development – Recognizes personal strengths and limitations, pursues self-development and demonstrates flexibility.

 

 

QUALIFICATIONS:

• Current Certifications:
  
  • Current First Aid/CPR/AED Certification
  • Child Abuse Prevention
  • OSHA/Emergency procedures
  • Must be at least 16 years of age.
  • Previous Fitness experience preferref
  • Personal Training certificate preferred
  
  

 

 

PHYSICAL DEMANDS

The employee must occasionally lift and/or move up to 45 pounds.

While performing the duties of this Job, the employee is regularly required to sit, stand, walk, swim and talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, or crouch.

 

Summary

Be part of our Health and Well Being team that plays an integral role in maintaing the YMCA  facilities making them a Safe, Respectful and Welcoming Environment for all members, guests and staff. To apply for this position you Must be at least 16 years of age. Required Certifications will include:

• Current First Aid/CPR/AED Certification
• Child Abuse Prevention
• OSHA/Emergency procedures
• Previous Fitness experience preferref
• Personal Training certificate preferred

or if you believe that you will be a valuable asset to our team /organization and share our vision, we would love to hear from you.