The salary range for this position is $20.29 - $27.05.  We take into consideration an individual’s background and experience in determining salary; therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience.  The compensation package includes a wide range of other benefits and earned time off that vary depending on part-time or full-time status.

1. Job Summary: 

A Community Health Worker (CHW) serves as a bridge between individuals, communities, and healthcare or social service systems to improve overall well-being, bridge gaps between healthcare systems and underserved communities, improving access and health outcomes.  This role is grant funded and is contingent upon continuous funding. 

Working hours: 8:30am-5:00pm, Monday-Friday  

2. Essential Functions:

• Conduct in-person visits in clinic, hospital or home to assess needs, provide support, and ensure access to care.
• Build trusting relationships with individuals and communities to promote and motivate health and well-being.
• Connect clients to essential services such as food, housing, transportation, and healthcare or working out with them at the YMCA
• Collaborate with healthcare providers, social workers, and community organizations to support clients holistically.
• Maintain accurate records of client interactions, referrals, and progress.
• Complete required trainings and certifications timely and stay updated on best practices.
• Identify barriers to care and help clients navigate challenges using available resources.
• Attend all required meetings including internal YMCA meetings and external community-based meetings.
• Serve as a good steward of the resources available. 

3. Qualifications: 

Required

• High School degree or equivalent.
• CPR, First Aid, AED certified, or ability to obtain within first 30 days of employment.
• Minimum one (1) year experience in a customer-facing. role of any type.
• Knowledge of the participants’ community
• Demonstrated proficiency in both time management practices and clear, effective communication.
• Ability to effectively problem solve utilizing all resources available.
• Must be able to work in an independent and self-directed manner
• Experience working with diverse populations
• Proficient in Microsoft Office, including Word, Excel and Outlook. 

Preferred

• Multilingual  

4. Work Conditions:

• Ability to perform a variety of physical activities with program participants which may include but are not limited to walking, standing for long periods of time, running, throwing and lifting up to 50lbs.
• Ability to travel locally to various Y locations to attend meetings.
• Ability to travel to local clinics, hospitals or participant homes. 

5. Relationships: 

This position reports to the Program Executive who reports to Vice President of Community Impact. The incumbent interacts regularly with youth, families, community partners/agencies, educators, volunteers and other YMCA program staff.   

6. Additional Notes: 

This job description represents the major functions of the position but is not intended to be all-inclusive. The incumbent is also responsible for taking direction from the Branch Executive, Program Executive or YMCA representatives in completing projects or performing duties deemed necessary for the branch or Association success.