McLarens is a leading global claims services provider that helps clients achieve timely and equitable claims resolution. 

McLarens family of brands’ is trusted by clients worldwide to deliver the best in claims management, loss adjusting and auditing services to pre-risk and damage surveying. With direct operations in 200 countries with over 2000 team members, McLarens is a global leader with a customer-centric culture and quality is at the heart of McLarens.

The professionals at McLarens live by a set of shared values that guide their actions and behaviors:

• EXCELLENCE – We aim for nothing less than the highest standards in everything we do.
• TEAMWORK – We work best when we work together with clients, colleagues and suppliers alike.
• RESPECT – We are trusted to keep our promises, act with integrity and treat people the right way.
• KNOWLEDGE – We know our market better than anyone, but still we never stop developing.
• THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.

POSITION: Claims Administration Reporting Analyst  

McLarens is looking for an experienced Claims Administration Reporting Analyst to be responsible for managing claims files, data entry, fund management and processing reports in our Oklahoma City office location (hybrid). 

Under limited supervision, the Claims Administration Reporting Analyst will perform clerical and administrative duties following established procedures and will be required to directly support the Claims Administration program(s) at McLarens.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to be successful in the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

Essential Duties & Responsibilities:     

• Performs administrative tasks to include, but not limited to: bordereau reporting, fund management, word processing, data entry, managing claims files and records, processing reports, and designing forms. Likewise, performs automation of regularly used documents, develops templates, and sets up spreadsheets for refresh. 
• Helps generate and appropriately distribute accurate internal and external program reports (ie. all bordereau, KPI, trust account data) 
• Utilize business systems and database tools to define, extract, create queries as well as analyze and compile data to prepare various reports, charts or written summaries for management to support recommendations or validate results.
• Participate in the maintenance and upkeep of standard reporting documentation.
• Collaborate with business units to evaluate work processes and identify enhancements to system functions or processing to facilitate improved turn-around times and performance risk and controls.
• Analyze and interpret a wide variety of complex data and information.
• Receives new losses, establishes and maintains electronic claim files and/or paper files; to included, but not limited to: obtain coverage documents, establish diary, generate acknowledgment, and attach correspondence as applicable
• Reviews claim FNOL for assignment to appropriate adjuster or office
• Maintains loss run which involves data entry of approved check, recovery, and reserves transactions
• Provide end of program Trust account reconciliations upon closure
• Creates and maintains client data for initial client set up and database maintenance 
• Creates and maps data for client-specific reports
• Provides loss run reports, no loss letters, and various other claim information as requested
• Prepares and gathers all requested information for audits to include maintaining audit log, responses and follow ups
• Coordinates/arrange gathering/transferring files to/from other offices for audits as well as securing conference rooms
• Maintain all fraud and complaint logs
• Practices quality control by inspecting data entry and reviewing reports for accuracy
• Receives unmatched incoming mail / faxes, identifies, and forwards appropriately
• Obtains W9 when necessary for establishing a new vendor 
• Provides ISO indexing function
• Enters compliance checks as necessary; to include, but not limited to, OFAC, CSLN, CMS reporting 
• Creates “new matters” in Legal Exchange for invoice processing when applicable per carrier requirements (if necessary)
• Prepares draft program manuals as requested and maintains approved manuals as current. 
• Responsible for month-end closing process in conjunction with Corporate Finance and Corporate Cash Ops for the reconciliation of Account Receivable and Trust Cash balances required for month-end reporting.
• Provides customer service by phone, via email, and in-person

Participates in meetings or otherwise communicates information as it relates to areas of responsibility and performs related duties as requested by employer.

 Qualifications

• The employee should be analytical, detail-oriented, flexible, and decisive. He/she should be able to multi-task and cope with deadlines. 
• The employee should possess a working knowledge related to the Microsoft suite of products; specifically, Microsoft Excel. 
• Ability to work in a hybrid environment, commuting to the Oklahoma City Office Location
• To perform this job successfully, the employee must possess strong communication and interpersonal skills so that effective working relationships can be developed and maintained. 
• The employee should be competent in utilizing office equipment; including, but not limited to: computer, fax machine, copy machine, scanning machine, etc. As well, good typing skills with proficiency in 10-Key is important to success in this position. 
• To perform this job successfully, the employee should possess a high degree of initiative and be able to work well both independently as well as within a team environment. 
• The employee should have the ability to work with mathematical concepts such as basic math, fractions, percentages, ratios, and proportions in practical situations. Command of the English language 
• High School Diploma or GED required 
• Two years’ experience working in a professional office environment 
• Working knowledge of the insurance industry-specific to claims is considered a plus 

Benefits:

This position includes a competitive salary, paid vacation, holidays, and full health benefits including medical, dental, life, disability and a 401(k) plan with company match.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.