Build Something Exceptional—In a Place Like No Other
For over a century, The Dillard House has been a cornerstone of Southern Appalachian hospitality. Now, we’re entering an exciting new chapter—a multi-million-dollar transformation that blends our rich heritage with a vibrant, guest-centered dining experience rooted in the rhythms of farm life.
Nestled in the scenic mountains of North Georgia—just two hours from Atlanta—our resort offers more than a workplace. It’s a destination. With newly reimagined restaurant concepts, an expanding food & beverage program (including a brewery), and a deep commitment to locally sourced, garden-driven cuisine, this is a rare opportunity to help shape an elevated hospitality experience from the ground up.
If you’re a passionate, service-driven leader who thrives on creating unforgettable guest experiences, we want to meet you.
What You’ll Do
As Front of House Manager, you’ll be the face of our hospitality experience—leading service operations, developing your team, and ensuring every guest leaves with a lasting impression.
You will:
- Lead daily front-of-house operations across multiple concepts, including Main Dining Room, Brewery, Rock House Restaurant, and Banquets
- Champion exceptional guest service standards and create memorable dining experiences
- Oversee floor operations, ensuring smooth service flow, proper staffing levels, and strong communication with the kitchen
- Train, mentor, and inspire a high-performing service team, including servers, hosts, and support staff
- Manage reservations, guest flow, and special events with professionalism and attention to detail
- Resolve guest concerns with confidence, empathy, and urgency
- Partner closely with culinary leadership to ensure seamless FOH/BOH collaboration
- Maintain high standards of cleanliness, organization, and ambiance throughout all guest-facing areas
- Monitor and manage labor, scheduling, and operational efficiency
- Uphold company policies, service standards, and compliance with health and safety regulations
- Foster a positive, accountable, and team-driven culture
What Sets This Role Apart
- Be part of a transformation – Help redefine a legacy hospitality brand
- Multi-concept experience – Lead service across restaurant, brewery, and event operations
- Guest-focused excellence – Create elevated yet authentic Southern hospitality experiences
- Lifestyle & location – Work in the mountains surrounded by natural beauty and outdoor adventure
- Career growth – Strong leadership support with real advancement opportunities
Compensation & Benefits
We offer a highly competitive compensation package designed to support your well-being and long-term success:
- Competitive salary
- Medical, Dental, and Vision Insurance (strong employer contribution)
- Employer-paid Life Insurance & AD&D
- Disability Coverage
- Voluntary Life & AD&D Options
- 401(k) with up to 4% match — fully vested immediately (no waiting period)
- Paid Time Off (available after just 90 days)
- Company-paid Telehealth & Mental Health Support
- Professional Development Opportunities
- A supportive, team-first culture with strong leadership