Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels.
As an Advanced Account Manager, you will be responsible for managing all aspects of Service Parts activities while ensuring customer satisfaction, operational excellence, and profitability. Your responsibilities include:
Service Parts & Customer Management
Coordinate all Service Parts activities for multiple OEM customers.
Develop and manage quotations that meet profitability targets and deliver strong EBIT results.
Negotiate pricing, AOS profitability, and debit claims with OEM customers.
Serve as the primary interface for OEMs regarding service parts requirements and priorities.
Operational Coordination
Ensure on-time delivery performance by coordinating closely with Supply Chain Management (SCM) for component availability.
Interface with Engineering teams to manage design changes and technical updates related to service parts.
Maintain and update Service Part cross-reference databases, including PLM, ICAN, and OEM-specific systems.
Cascade critical priority information and status updates to Plant Managers, Directors, and Vice Presidents.
Data & Process Management
Maintain accurate service parts documentation, databases, and cross-reference records.
Support continuous improvement initiatives to optimize service parts processes and customer satisfaction.
If you have/are:
Bachelor’s degree in Engineering, Business, or a related field.
Minimum of 5 years of relevant experience in account management, program management, service parts, or a related automotive function.
Experience working with service parts for an automotive supplier is a considered a plus
Strong engineering and product knowledge, with the ability to understand technical changes and their commercial impact.
Proven experience with program management and cross-functional collaboration.
Working knowledge of PLM Service Part Cross-Reference databases, ICAN, and OEM systems.
Strong negotiation, communication, and stakeholder management skills.
Ability to operate effectively in a global, matrixed organization.
We will be more than glad to chat with you about your experience and your career goals.
In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team’s success. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.
More lives saved – more life lived!
What’s in it for you:
•Attractive compensation package
•Flexible Options (schedule, etc)
•Recognition awards, company events, family events, university discount options and many more perks.
•Gender Pay Equality
Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.