About the Department

Provides analytical and technical support to assigned human resources functions, including recruitment, information systems/records, classification and compensation, employee and labor relations, benefits administration, occupational health and safety, etc.; and performs a variety of analytical and technical tasks in assigned areas of responsibility in the Human Resources Department.

Position Duties

• Perform a variety of analytical and professional tasks in processing personnel requests, including recruitment, testing and selection, classification and compensation, and benefits administration.
• Perform recruitment activities for positions; review requests with department to assess staffing needs; and enter request into the Human Resources Information System (HRIS).
• Assist with the employment process by posting job vacancies on city websites and other advertisement platforms. Identify position applicants; review applications and enter data into the Human Resources Information System; and screen, interview and participate in selection of qualified applicants.
• Analyze data relevant to personnel activities and functions; maintain reports on absenteeism, leave of absence or other related employee concerns; and share information with payroll as necessary.
• Provide first level customer service support in response to inquiries and escalate issues appropriately; demonstrate competent communication and customer service skills; assess and anticipate HR related needs.
• Ensures that human resources development activities are compliant with all applicable federal laws and regulations.
• Perform job evaluation and classification analyses using a variety of evaluation methods; determine salary grade and range assignment; audit classifications for accuracy; recommend adjustments; and prepare job descriptions.
• Conduct salary and benefit surveys; analyze and match survey data; prepare reports; and make recommendations.
• Assist in the communication of compensation and classification studies, pay plan changes, and job analysis; develop FAQs, guides, and presentation materials for employees and management.
• Develop training materials and facilitate guides for assigned training programs and conduct research on training program effectiveness in meeting City goals and objectives.
• Develop employee-focused communication strategies for risk management and safety initiatives, workers’ compensation process, workplace safety policies and risk/safety awareness campaigns, open enrollment and recognition events.
• Maintain confidential personnel records; process and verify employee status changes and transfers; and input and retrieve a variety of personnel data and information using a computer terminal.
• Interpret human resources policies and procedures; and respond to requests for information and assistance from employees, management, outside agencies and the public.
• Provide advice and counsel to management and other employees related to compliance with and the communication, interpretation, and implementation of City personnel policies and other relevant employment laws and regulations.
• Participate in insurance premium audits; support the HR Director and Manager with special projects, long-range planning, and communication strategies.
• Perform data entry into the HRIS/payroll system; responsible for employee record updates to include personnel action changes, address/name changes etc.
• Respond to public information requests, employment verifications and survey data requests.
• Support and coordinate rewards and recognition programs, employee engagement and wellness events, taking full ownership of event logistics, timetables, communications and other deliverables; serve as a member of the City’s Safety Committee; maintain annual HR events calendar.
• Maintain and update HR content on the intranet/website to ensure information is accurate, accessible, and consistent with City standards.
• Serve as the backup to the Communications Specialist for city-wide communications, including press releases, newsletters, website updates, social media, and external communications.
• Capture photographs and prepare campaign content for all human resources events and initiatives, collaborating with the Communications Specialist to ensure consistency in branding, messaging and design.
• Provide excellent customer service in the resolution of day-to-day employee general inquiries; answer incoming calls and monitor the HR e-mail for incoming correspondence; delegate items to the appropriate HR staff member, follow up in a timely manner to ascertain resolution.
• Serve as backup to other HR Department functions as needed.
• Perform any other related duties as required or assigned.

Minimum Qualifications

Bachelor’s degree, plus three years of professional level experience in Human Resources, Public Administration, Communications, or a related field, municipal experience is preferred.
Must have experience in developing and designing internal communication platforms.
Must possess PHR, SHRM-CP or PSHRA-CP certification or can obtain within 2 years of employment.
Must possess a valid Class "C" license when hired.
Must pass a pre-employment drug screen, criminal background check, and MVR check.

Other Qualifications

Intermediate: Human Resources Systems, Payroll Systems, NEOGOV
Basic: Accounting, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing

USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, driver's license/cdl, etc.)

ENVIRONMENTAL /WORKING CONDITIONS
Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions. The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is regularly required to sit, talk or hear; frequently required to use hands to finger, handle, or feel; and occasionally required to stand, walk, reach with hands and arms, climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; distance vision; and color vision.