Genesis is a leading business combining innovative digital
transformation capabilities and enabling agile delivery skills to provide
industry-leading solutions to the federal government. Genesis has an
opportunity to work on one of the largest and most technologically advanced
cloud, agile, and product development projects within the federal contracting
space. This $300M+ contract encompasses agile transformation and integrating
dozens of mission critical applications operating in a public AWS GovCloud that
is managed with a hyper-converged datacenter and is protected by a world class
active cyber defense solution.

Duties and
Responsibilities: 

The Technical Writer, will create, edit, and
organize highly technical information and turn it into meaningful value-driven
outputs for internal and external audiences. The Technical Writer will be
primarily responsible for developing, supporting, and maintaining, procedural,
and technical documentation. This role involves tasks such as writing
conceptual overviews and procedures, technical documentation for software development,
and user manuals.  Update documentation
with a guiding principle to communicate complex information clearly, concisely,
and accurately without using jargon.

• Write a variety of technical documents; design
  specifications, diagrams, manuals (system and end users) white papers, flow
  chats, reports, and/or manuals
  
• Consume raw technical details provided by the various
  SME’s and construct appropriate documentation to the detail and level required
  by the document consumers
  
• Coordinate the display of graphics and the
  production of the document
  
• Ensure content is of
  high quality and conforms with standards for technical accuracy, grammar,
  punctuation, readability, and document formatting
  
• Produce and update documentation on product features including user
  manuals, operations guides, flow diagrams, scripts, strategy and policy
  documents, and standard operating procedures
  
• Write new content in the style that is most suitable for each target
  audience
  
• Edit copy for voice, tone, and accuracy
  
• Map out frameworks and methodologies that are easy to understand
  
• Manage and refine existing content in need of refresh and/or revamp
  
• Partner with the team members to inventory, organize, and publish
  content into our content management tools and knowledge bases
  
• Review content analytics to understand customer impact and inform future
  content creation decisions
  
• Conduct quality assurance reviews and implement revisions to in-app text
  
• Work collaboratively with cross-functional teams to ensure timely
  delivery of all documentation and other deliverables for each release.
  
• Understand the complexities of our product/technology so you can clearly
  communicate how it works and why it matters.
  

Requirements

Minimum
Qualifications/Experience: 

• 3+ years of experience as a Technical Writer
  
• 3+ years’ experience in technical communication, which includes but is
  not limited to technical writing, software specification writing, instructional
  design, technical editing, copyediting or proofreading, quality assurance, and
  user experience design
  
• Ability to translate
  jargon into plain English, in a concise manner, for non-technical end-users
  
• Ability to logically
  categorize new information into existing taxonomies and consider how new
  information impacts existing information
  
• Familiar with the documentation lifecycle and corresponding quality
  assurance reviews
  
• Experience with gathering feedback and measuring success in
  documentation efforts (e.g., usage analytics, real-time critical feedback,
  gathering business feedback, etc.)
  
• Experience developing and maintaining information architectures for
  technical documentation, including Knowledge Management or CMS systems
  
• Proficiency in MS Office products.
  
• Ability to make sound writing decisions with little input from
  supervisors.
  
• Ability to work independently and within a team environment.
  
• Ability to communicate effectively throughout all levels within an
  organization.
  

Minimum Education: 

• Bachelor's Degree AND 3+ years’ experience
  working with developers, testers, analysts, and other subject matter experts
  (SME) to create, assimilate, develop, and convey technical material in a
  concise and effective manner for the application documentation support
  activities
  

Required Certifications: 

• PMP, CSM, ITIL, and/or SAFe
  (Certification would be a plus)
  

Other: 

• Must be US Citizen
  
• Willingness to be on-site in New Carrollton
  (Lanham), Maryland
  
• Willingness to travel and/or telecommute on
  occasion depending on customer needs