Marketing Account Manager will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functioning internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
- Complete sales related marketing projects that includes running proposals and reports
- Providing assistance to sales representatives and the broker community
- Providing enrollment support to brokers and clients
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key customer brokers and clients
- Assisting in the servicing of current brokers and clients day to day needs
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external brokers, agents and clients
- Forecast and track key account metrics
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
- Assist with high severity requests or issue escalations as needed
- Knowledge of marketing principals
- Ability to work under pressure to meet deadlines and attention to detail
- Excellent analytical skills
- Organizational skills
- Interpersonal skills
- Numerical skills
- Verbal communication skills
- Effective presentation skills
- Ability to learn and navigate the companies computer systems
- Demonstrate ability to solve problems and suggest appropriate solutions
- Highly self-motivated