About the Department

The Operations Manager – Intern is responsible for the coordination and scheduling of the Jackson Community Center (JCC) and Village Parks. Assists the Director in planning and implementation of recreational programming and special events. Performs clerical, secretarial, financial, and administrative work by answering phones, greeting the public, providing customer assistance, cashiering, data processing and building supply ordering. Role also includes bookkeeping registration, administration and departmental marketing. This role will work approximately 30 hours per week. Applications will be reviewed in the order they are received. The position is opened until filled. Questions about the role can be directed to Director Tyler Mentzel at [email protected]. 

Position Duties

Other duties or functions may be required from time to time, and thus the information below is not an exhaustive list of responsibilities for this role.

• Responsible for scheduling and coordinating Community Center and Village Parks facilities for programming, rentals, and special events.
• Maintains rental records and communicates rental schedules and requirements to public works.
• Performs janitorial/custodial tasks as needed at the Jackson Community.
• Maintains office forms, files, and procedures for the department.
• Assist with administrative tasks involving seasonal personnel, budgeting, facilities, and program information/registration.
• Oversight of Fitness Center operations, memberships, reports, check-ins, renewals, 3rd party reimbursements and reports.
• Responsible for marketing including, but not limited to print and web ads, email blasts and Facebook page updates. 
• Works with Village Clerk for updating departmental information on the Village Website.
• Assists in the coordination of special events along with the Recreation Supervisors and Director, including Action in Jackson and multiple Friends of Jackson Parks and Recreation events.
• Maintains a positive, helpful and cohesive partnership between the Parks and Recreation Department and long-term facility rental groups.
• Responds to inquiries from employees, citizens, and others and refer, when necessary, to appropriate persons.
• Compose, type, and edit correspondence, reports, memoranda, and other materials required.
• Acts as “substitute” for front desk staff when applicable and necessary.

Minimum Qualifications

Must be enrolled in or a recent graduate of, an accredited college or university pursuing a degree in Parks and Recreation, Sports Management, Communications, or Business Education. Previous experience working in parks and recreation, event coordination, or facility operations is preferred, but not required. Candidates also should demonstrate knowledge of best practices as it applies to accounting, scheduling, bookkeeping, Microsoft Office, Google Docs and social media account management. Valid driver’s license and reliable transportation is required.

Other Qualifications

Working knowledge of computers and electronic data processing; working knowledge of modern office practices and procedures; knowledge of accounting principles and practices. Ability to perform daily accounting duties accurately; ability to effectively meet and serve the public; ability to communicate effectively verbally and in writing. The ability to multi-task and use a phone system; a higher level of computer literacy including Microsoft Office, general desktop publishing software; registration and facility registration programs RecDesk; copy machine. The ideal candidate will have basic knowledge of facility maintenance. The ability to handle stressful situations and function well within a fast paced, multi-tasking environment.