At Bluum, we’re on a mission to improve learning and make it more accessible for all. Guided by our values—Start with Empathy, Do What’s Right, Own It Together, and Win as a Team—we partner with educators to create impactful learning environments through innovative solutions and personalized support. If you’re driven by purpose and want to make a real difference, you belong at Bluum.

The Sales Administrator provides direct client assistance in the following areas of sales support: equipment and integration order management (including entry/status/invoicing/returns), project coordination (including coordination of logistical but not technical aspects), problem resolution, and administrative support.

Pay range $20- 24 per hour 

• Completing order entry, updating orders as needed, working with the warehouse to stage and ship orders, provide tracking as needed, and invoicing orders
• Communicating pricing adjustments, product availability and status of back ordered items with the appropriate parties (in collaboration with the purchasing department)
• Processing returns and corrections to orders or invoices
• Monitoring and closing out open orders and returns
• Processing internal documentation for integration proposals upon acceptance and maintaining documentation throughout project changes and completion.
• Serving as the point of contact to the customer for integration project logistics, including: verifying the site/shipping information, setting/confirming client expectations, obtaining approval for any direct shipments and coordinating project installation dates, including rush product changes
• Coordinating product availability in conjunction with scheduled installation dates, including rush product changes
• Creating and maintaining client files; ensuring the correct documentation is accessible and properly organized/named
• Sharing responsibility for regular report and contract maintenance with other Sales Support staff
• Gathering information for assigned Sales Reps and preparing documentation for clients as requested; may include quotes, new account applications, tax exempt documentation, contracts, and product or project information
• Providing support for assigned Sales Reps, including fielding miscellaneous questions and serving as a point of contact for customers when Reps are unavailable
• This is a hybrid role #LI-Hybrid