HiringCafe
Posted 1w ago

Floor Cocktail Server

@ Coeur d'Alene Casino Resort Hotel
View All Jobs
Worley, Idaho, United States
$14/hrOnsitePart Time
Responsibilities:ID customers, serve drinks, monitor patrons
Requirements Summary:Must be 19+, prior customer service experience, pass required liquor certifications; 2 years serving in full-service restaurant or bar or pass level 1 front-of-house tests; high school education.
Technical Tools Mentioned:POS system, Cashiering, Radio communications
Save
Mark Applied
Hide Job
Report & Hide
Job Description

Mission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality.  You are a part of our family; Welcome Home!



*This position is a tipped position which you receive your tips in cash each day!



SUMMARY:



The Casino Floor Cocktail Server will service the Casino Gaming floor with alcoholic beverages to gaming patrons.



RESPONSIBILITIES:




  • ID all customers that appear under 30 years old.

  • Work quickly and efficiently to serve and navigate the gaming floor

  • Carry a radio with a headset used to communicate with gaming floor staff.

  • Retrieve drink orders from customers and place them in the POS system for the bartender to prepare.

  • Monitor customers and discontinue service when they appear to be intoxicated.

  • Secure alcohol during non-operational hours in accordance with state law.

  • Handle customer complaints in an appropriate manner.

  • Clean up after customers leave your work area.

  • Suggest higher cost products to produce higher ticket averages.

  • Other projects and duties as assigned.