Posted 1w ago

PARTS COUNTER ASSOCIATE- Coconut Point Honda

@ Hanania Automotive Group
Estero, Florida, United States
OnsiteFull Time
Responsibilities:Assist customers, Handle inquiries, Manage inventory
Requirements Summary:High School diploma or equivalent. Valid driver’s license. Previous dealership or automotive parts experience preferred.
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Job Description

Are you passionate about cars and eager to grow your automotive knowledge? Hanania Automotive Group is looking for a motivated Parts Counter Associate to help customers and team members source parts for maintenance and repairs.



 



If you're ready to learn and contribute to a dynamic team, we want you!



 



What we offer:




  • A performance-based commission structure and incentives that let you shine in the spotlight.

  • A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans.

  • Ongoing training and development opportunities to fine-tune your sales skills and become a legendary headliner.

  • A work culture that celebrates diversity, creativity, and innovation.

  • Opportunities to access a fleet of top-of-the-line vehicles.

  • Exclusive employee discounts on vehicle purchases, parts, and services.



 



What You’ll Do:




  • Deliver Exceptional Customer Service: Assist customers with selecting the right automotive parts while ensuring a friendly and professional experience.

  • Stay Informed: Share information about related parts, promotions, and current automotive trends with our customers.

  • Efficient Communication: Handle phone inquiries with expertise, providing detailed price quotes and information.

  • Ensure Accuracy: Review body shop estimates for precision in parts and pricing, ensuring customer satisfaction.

  • Inventory Management: Pull and fill orders from stock, maintaining accurate inventory levels and notifying the parts manager of any shortages.

  • Order Management: Locate out-of-stock parts and manage emergency orders as needed, keeping customers informed about special orders and deliveries.

  • Transaction Processing: Handle retail transactions efficiently, including payments, invoicing, and processing returns.

  • Maintain Organization: Keep front and rear counter areas clean and organized, and manage records for repair orders, invoices, and special orders.