Are you passionate about cars and eager to grow your automotive knowledge? Hanania Automotive Group is looking for a motivated Parts Counter Associate to help customers and team members source parts for maintenance and repairs.
If you're ready to learn and contribute to a dynamic team, we want you!
What we offer:
- A performance-based commission structure and incentives that let you shine in the spotlight.
- A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans.
- Ongoing training and development opportunities to fine-tune your sales skills and become a legendary headliner.
- A work culture that celebrates diversity, creativity, and innovation.
- Opportunities to access a fleet of top-of-the-line vehicles.
- Exclusive employee discounts on vehicle purchases, parts, and services.
What You’ll Do:
- Deliver Exceptional Customer Service: Assist customers with selecting the right automotive parts while ensuring a friendly and professional experience.
- Stay Informed: Share information about related parts, promotions, and current automotive trends with our customers.
- Efficient Communication: Handle phone inquiries with expertise, providing detailed price quotes and information.
- Ensure Accuracy: Review body shop estimates for precision in parts and pricing, ensuring customer satisfaction.
- Inventory Management: Pull and fill orders from stock, maintaining accurate inventory levels and notifying the parts manager of any shortages.
- Order Management: Locate out-of-stock parts and manage emergency orders as needed, keeping customers informed about special orders and deliveries.
- Transaction Processing: Handle retail transactions efficiently, including payments, invoicing, and processing returns.
- Maintain Organization: Keep front and rear counter areas clean and organized, and manage records for repair orders, invoices, and special orders.