First Community Bank

500 N. Water St.

Corpus Christi, TX

Position Summary

The position of CIF Specialist is responsible for maintaining accurate information entered into the Bank�s Customer Information File (CIF) database. This position is responsible for the integrity of the data stored in the CIF database by reviewing CIF records for accuracy and performing file maintenance on records as needed.

The position is responsible for reviewing all documents relating to new account opening and assisting with indexing document images to the Core, and deleting imaged records scanned and / or indexed in error. This position will help with employee training and may assist with training new Tellers and Relationship Bankers.

This position is responsible for assisting the CIF Coordinator in handling some of the bank�s legal notices. In addition, the position serves on the bank�s internal audit team.

This position requires working closely with the SVP of Operations.

Essential Duties

• Performs maintenance on CIF records as needed;
• Performs address changes on CIF and/or at account level as needed;
• Reviews system records to verify that cross referencing of accounts is properly administered by Relationship Bankers and note department staff;
• Reviews and performs a quality control review of all documentation received from the banks Relationship Bankers daily;
• Indexes and uploads documents to the correct CIF or customer account number as per established procedures in a timely manner;
• Deletes records from the Core that are indexed incorrectly as needed;
• Uploads all CIF maintenance and closed account forms to the correct account / CIF record;
• Work with the Operations Manager to facilitate branch audits as scheduled.

Secondary Duties

• Assist as needed in opening accounts and / or branch coverage;
• Maintains a working knowledge of all bank deposit and Treasury Management products and services;
• Assist the CIF Coordinator in handling all incoming Garnishments, Levy�s, Leins, Garnishments, and Receiverships
• Work with CIF Coordinator in processing the bank�s returned mail;
• Assist as needed in reviewing Reg. CC holds;
• Perform all other related duties as assigned.