Locations & Schedule *Approximately 14 hours per week
- 280 Ralph Ave Brooklyn, NY 11233 - Monday 10am-12pm and Thursday 1pm-3pm
- 150 Malcolm X Blvd Brooklyn, NY 11221 - Monday from 2-4pm and Thursday from 10-12pm
- 862 Park Ave Brooklyn, NY 11206 - Tuesday and Thursday from 10:30-11:30am
- 930 Halsey St Brooklyn, NY 11233 - Tuesday and Fridays from 1pm-3pm
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop lesson plans and activities for class.
- Create an atmosphere where all participants are engaged, have fun, are safe, and work collectively as a team.
- Mentor and support new and first-time technology users.
- Regularly communicate with Program Director regarding participants and class topics.
- Maintain accurate program documentation including but not limited to sign in/sign out sheets, attendance reports.
- Maintain an organized work space by taking responsibility for maintaining all supplies, materials, equipment and program spaces.
COMPETENCIES
- Excellent verbal and written customer service skills.
- Excellent interpersonal and communication skills.
- Must have genuine interest in helping first time users learn technology/computers.
- Work independently and be a self-starter.
- Be punctual, reliable, organized and efficient to run an effective class
- Interest and ability to work with senior citizens and volunteers
- Commitment to organizations mission, vision and values
- Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
- Have a demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)
EDUCATION EXPERIENCE
- High school diploma required. Associate's degree in Technology preferred. Minimum of one-year experience teaching computer classes with knowledge of and experience in teaching Word, Excel, Computer basics, digital platforms, photoshop, etc.
- Previous experience working with older adult community preferred.