The primary purpose is to provide outpatient clinical support to the Licensed Provider (LP), registered nurse or licensed practical nurse, and work cooperatively with the remainder of the department structure.

• Graduate of an approved Medical Assisting Program.

• Currently a Certified or Registered Medical Assistant.

• Maintain current, active BLS certification through the American Heart Association.

• Must adhere to office policy of annual Safety and HIPAA training.

• Proficient computer skills to complete tasks as required.

• Must be organized, able to effectively prioritize tasks and exhibit appropriate time management skills.

• Must be detail oriented while focusing on safe practices and quality care.

• Demonstrates effective communication.

• Effective appropriate and professional interactions with colleagues/physicians, patients, and visitors.

• Receive phone calls and messages and return calls to patients and/or family in a timely manner.

• Triage patients and review with LP as necessary any acute & post op patient issues with LP and schedule acute visits as necessary.

• Check LP’s schedules frequently for any add-ons or updates.

• Review and complete incoming and outgoing referrals.

• Review the patient's medical record prior to visit to verify completeness, including having test results and breast images available.

• Room patients in a timely fashion; verify patient identity using two patient identifiers. Obtain vital signs, height, weight, and current accurate list of medications and pertinent information needed for the LP to assess the patient.

• Complete psychosocial distress screening on all new cancer patients.

• Perform suture removal and surgical site care.

• Perform and assist with specimen collection with a valid LP order.

• Assist with set up of office procedures, including both clean and sterile techniques.

• Assist with office procedures including, but not limited to:
  
  
  
  • Punch biopsies
  
  
  • Seroma drainage
  
  
  • Incision and drainage of abscess
  
  
  
  

• May scribe for providers as directed. All documentation will then be reviewed and signed by the physician after making any necessary amendments.

• Propose orders for approval by the LP.

• Accurately arrange for hospital surgeries, procedures, and tests to be scheduled. This includes precertification, authorizations, physician orders, communicating with the patient, and adding to the LP’s schedule if indicated.

• Explain treatment procedures to patients.

• Schedule urgent and non-urgent appointments.

• Accurately completes medical forms and correctly completes and routes billing information to appropriate staff. (Example: FMLA/disability forms etc.)

• Copy and release medical records according to policy.

• Document in the medical record accurately and timely.

• Notify LP promptly of abnormal lab results, testing results, or critical results and review results and orders as necessary.

• Restock and clean exam rooms after use.

• Maintain confidentiality of information obtained while performing duties.

• Medication prior authorizations.

• Meal and break times are coordinated with other staff members to maintain adequate coverage.

• Shifts are scheduled or changed due to the staffing needs of the unit/department based upon volume and acuity.

• Work weekends and holidays as assigned or as applicable based on department needs.

• Cross training depending upon department needs.

Category I - Includes tasks that involve exposure to blood, body fluids, or tissues. All procedures or other job-related tasks that involve an inherent potential for spills or splashes of, or mucous membrane or skin contact with blood, body fluids or tissues are Category I tasks. Use of appropriate protective measures is required for every employee engaged in Category I tasks.

Demands

Frequency

Remarks

Lifting 0-10 lbs

Occasional 10-33%

Lifting 10-20 lbs

Occasional 10-33%

Lifting 20-35 lbs

Occasional 10-33%

Lifting 35-50 lbs

Occasional 10-33%

Lifting 50-75 lbs

Occasional 10-33%

Lifting 75-100 lbs

Occasional 10-33%

Lifting over 100 lbs

Occasional 10-33%

Forward Reaching

Continuous 66% of the day

Overhead Reaching

Continuous 66% of the day

Standing

Continuous 66% of the day

Walking

Continuous 66% of the day

Sitting

Continuous 66% of the day

Climbing

Never

Stairs/Ladder

Never

Bending/Stooping

Occasional 10-33%

Twisting/Turning

Kneeling/Squatting

Crawling

Pushing/Pulling 0-10 lbs

Never

Pushing/Pulling 10-20 lbs

Never

Pushing/Pulling 20-35 lbs

Never

Pushing/Pulling 35-50 lbs

Never

Pushing/Pulling 50-100 lbs

Never

Pushing/Pulling over 100 lbs

Never

Carrying 0-10 lbs

Carrying 10-20 lbs

Carrying 20-35 lbs

Carrying 35-50 lbs

Carrying 50-100 lbs

Carrying over 100 lbs

Grasping/repetitive sustained

Continuous 66% of the day

Fine motor coordination

Continuous 66% of the day

Vision: Near/Far/Color

Hearing: ordinary conversation/other

Continuous 66% of the day

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status. AultCare is an EEO/AA Employer M/F/Disability/Vet.

AultCare/AHS will provide reasonable accommodations to employees or applicants with disabilities, as defined by the Americans with Disabilities Act, who are otherwise qualified to safely perform the essential functions of the job, with or without accommodation, unless such accommodation would constitute an undue hardship on AultCare/AHS or poses a direct threat to the health and safety of the individual or others that cannot be sufficiently mitigated by reasonable accommodation. Any applicant or employee who requires an accommodation to perform the essential functions of his or her job or to enjoy equal benefits and privileges of employment should notify the Aultman Human Resource Department and request such an accommodation.