Key Areas of Responsibilities
- Trading Platform Support (NSEIX) - NEAT
- Incident/Change/Problem Management
- Desktop support and IT Infra management
- IT Governance & Compliance
- IT Risk Management
- Disaster Recovery & Business Continuity
- Vendor & Stakeholder Management
- Data Center Operations
- Application & Exchange Audits
Requirements
- Manage IT operations, trading applications, servers, desktop and network infrastructure for trading.
- Oversee data center management, compliance audits, and NSEIX exchange application support (NEAT).
- Lead vendor coordination and implement disaster recovery strategies.
- Perform BOD EOD support for trading application
- Ensure maximum uptime for trading platforms and back office applications.
- Establish backup and restoration processes for systems.
- Maintain asset records, tickets, updates, and documentation as per ITIL processes.
- Strong knowledge of Windows 11, O365, Windows/Linux Server OS preferred.
- Hands-on experience with ticketing tools (e.g., ServiceNow).
- Exposure to working directly with end customers/business, vendors, and project stakeholders.
- Good communication and technical skills.
- Knowledge of NSE IX Exchange Regulations & Compliance.
- Experience handling exchange IT audits
- Minimum 4-10 years in front office/back-office infrastructure and trading application support.
- ITIL process adherence (change, release, incident, problem management).
- Degree in Computer Science, Software Engineering, or related field.
- Strong command of spoken and written English.
- Regional experience preferred.
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