Job Summary
- The
Area Facilities Manage is responsible for supporting all property maintenance
for each asset within a given area by providing emergency support as well as
trouble shoot specialized maintenance related challenges. - AFM
must be hyper focused on inspecting and troubleshooting any potential risk
management related issues (including guest or associate safety issues). - The
AFM will work closely and communicate with RDO as well as individual GMs to
solve and troubleshoot asset related defects that will require renovation,
repairs, replacement, or reconstruction. - AFM
will train property engineers as well as inspect property “Preventative
Maintenance” efforts to ensure that each properties goal is being met. - AFM
will adhere as well as inspect periodically to ensure that property engineers
are adhering to company mandated risk management SOPs, logging of mechanicals
and other property related equipment in (Quore) database. - The
AFM will assist with training and onboarding or property engineers as well as
support the roll out of any area initiatives or process change relating to the
care and protection of the asset. - The
AFM will walk each property on a weekly basis to assess the need for any
special projects along with General Managers and RDO. - Based
on RDO and General managers judgement, AFM will be directed to and assigned
priority projects. - The
area Facilities Manager will work closely with outside vendors to ensure that
the contract is completed on time and to satisfaction when deemed appropriate
by the RDO. - The
AFM will also service as a subject matter expert at times when projects (such
as the building of a fence) are being priced appropriately. - The
AFM will work with all GMs to ensure fire and elevator safety certification, as
well as HVAC preventative maintenance is timely and up to county and state
standards.
Additional Duties that AFM will
undertake:
- Operate
within property budgets at all area business units. - Assist
all GMs in given area meet monthly, quarterly, and annual Preventative
maintenance goals. - Be on
call to trouble shoot last minute maintenance issues (such as water leaks,
broken pipes, broken windows, broken lock, HVAC related issues) - Inspect,
regularly, all fixtures, fittings, and appliances to ensure compliance to
standards and take action as necessary to conform to standard. - Maintain
good communication and work relationships in all hotel areas and with external
customers and suppliers. - Ensure
ongoing training. - Manage
staff performance issues in compliance with company policies and procedures. - Well
versed with property (s) mechanicals and systems, laundry equipment, in room
equipment, public area equipment, boiler room/ hot water equipment, exterior
equipment including property sprinkler and camera systems. - To
successfully fill this role, you should maintain the attitude, behaviors,
skills, and values that follow: - Maintenance
experience including Preventative Maintenance and skilled labor. - A
successful track record of managing a large team. - A
high school certificate or equivalent - High
level of commercial awareness and cost control capabilities - Excellent
leadership, interpersonal and communication skills - Committed
to delivering high levels of customer service. - Ability
to work under pressure. - IT
proficiency - Excellent
grooming standards - Flexibility
to respond to a range of different work situations. - Proficiency,
at an intermediate level, with computers and computer programs, including
Microsoft Office - Strong
organizational, budget management, and problem-solving skills - Strong
communication skills - A
passion for delivering exceptional levels of guest service. - Ability
to train and develop standard operating procedures. - It
would be advantageous in this position for you to demonstrate the following
capabilities and distinctions: - Familiar
with Property Management Systems
Requirements:
- Minimum high school diploma. Higher level
education preferred. - 3 years’ experience in the hospitality
industry with a minimum of 2 years at the supervisory level - Must have excellent communications and
interpersonal skills. - Must work 50-hour work week and be willing to work weekends as required
- Adhere to A & R Hospitality’s mission,
vision, and value statements. - HVAC certification, plumbing and Electrical
certification preferred.