About Citco:

For more than 75 years, we have been at the forefront of the corporate services industry, serving dynamic companies with sharp thinking, foresight, and unmatched expertise. That tradition continues today and into the future as we carve new paths and help shape the future of our industry.

About the Team & Business Line:

For over 75 years Citco has developed an ethos of service excellence and partnership in corporate fiduciary and administration that our clients rely upon. Through our global office network we provide a full suite of corporate administrative services to set up, administer and maintain corporate entities throughout their life cycle. Working with our Global Subsidiary Governance Services (GSGS) team, you will work with multinationals, corporates and private clients to provide critical support that helps them meet the increasing regulatory and compliance requirements that shape the industry.

Your Role: 

The Manager, KYC/AML and Operations Control Management is part of the 1st line of defense in cooperation with the client facing teams. The Manager, KYC/AML and Operations Control Management ensures that all clients serviced by the business teams servicing BVI client portfolio have fulfilled the Citco Customer Due Diligence (“CDD”) requirements. These requirements include the applicable policies and guidelines, AML and anti-terrorist financing legislation, Risk and Control Self Assessments (RCSAs) as well as BVI regulatory legislation and guidelines as issued by the BVI Financial Services Commission (FSC). Also, the Manager will play a key role in business acceptance, overall CDD monitoring and assisting the business teams on meeting their compliance obligations, both internally as externally. The function is responsible for performing Risk and Control Self Assessments (RCSAs), providing general support to the office and following up on KYC/AML, risk issues and action items. The Manager has a reporting line to local management and a functional reporting line to the Head of KYC/AML and OCM of the Citco Corporate Solutions division of The Citco Group of Companies.

The Manager, KYC/AML and Operations Control Management has the following responsibilities:

• You will write procedures, develop forms and keep such procedures and forms up to date with new developments.
• Responsible for all CDD requirements to on-board new clients within the client servicing teams, including communicating with and advising clients, colleagues and other Citco offices worldwide on the necessary CDD requirements
• Maintain an overview of completeness of CDD files and monitor the actions taken to complete CDD files
• Monitor the process of populating, updating and completeness of relevant internal systems with CDD (e.g., ViewPoint), client and compliance related information and documentation
• Maintain an overview of high risk relationships including PEP or a Banker as beneficial owner and ensure that approvals for such relationships are timely obtained
• Assist the client servicing teams with transaction monitoring and reporting of suspicious and/or unusual transactions (“STR”) together with 2nd line Compliance Officer in line with applicable reporting policies and procedures
• Receive and handle internal reports of unusual or suspicious transactions together with 2nd line Compliance Officer
• Prepare STR and filing such reports together with 2nd line Compliance Officer; keep records of such reports filed and of cases reported internally, but not reported in the end to the Reporting Authority
• Support our marketing and sales efforts by advising our marketing and sales team(s) on compliance related developments and consequent CDD requirements
• Coordinate and monitor the obligatory periodical reviews of CDD files to ensure continuous due diligence has been performed and Citco and B.V.I. standards are complied with
• Coordinate and monitor, clear and/or verify possible matches as generated by the Fircosoft system
• Provide training to employees on KYC/AML/risk related matters (policy, legislation and procedures) together with 2nd line Compliance Officer
• Liaise with 2nd line Compliance Officer on a variety of compliance related matters
• Together with 2nd line Compliance, keep informed as to present and future legislation and regulatory developments in the jurisdiction
• Complete and file reports to Local Management, Divisional management/Divisional Head of KYC/AML and OCM/ Divisional Compliance when required
• Work with management for the completion of outstanding audit items and action plans and tracking of progress
• Supervise the KYC/AML team and the work performed by the team
• Make use of available tools in order to guide and develop the team
• Maintain a professional and motivating working environment
• Allocate team resources effectively and efficiently within their area of responsibility
• Meet or exceed internal and external quality standards for exceptional customer service

About You:

• You have a Bachelor’s or Master’s degree in Law, Business Administration or a similar field.
• 5 years’ experience in compliance or KYC/AML environment
• 5 years’ experience in managing staff and managing operations
• Excellent knowledge of compliance and regulatory issues including FATCA, CRS, KYC and AML policies
• Proven track record in successfully advising on KYC/AML policies and procedures
• Solid understanding of AML and CTF framework
• Knowledge of recent legislative developments (e.g., FATCA, CRS, etc.)
• Excellent MS Office skills
• Compliance qualification(s) is an advantage
• Strong research and innovative and analytical skills
• Excellent (interpersonal) communication skills, both verbal and written (English and Spanish)
• Good planning and time management/prioritization skills
• Proven Project Management skills
• Ability to work in a team and autonomously as well as liaising with other department within a large organization
• Strong sense of responsibility
• Service minded and flexible attitude
• Able to deal with competing pressures
• Self-motivated
• Proactive attitude and willingness to put forth suggestions for constructive improvement in provision of service
• Key Competencies:
• Business acumen
• Compliance and risk management
• Project management
• Decision making
• Client relationship management
• Leadership
• Communication
• Developing working relationships
• Organization and resource management
• Drive for results
• Productivity

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.