The Exhibition Content & Experience Manager leads the development of engaging experiences and content at the Museum, transforming scientific concepts into accessible activations and narratives. This position collaborates with diverse teams to create inspiring visitor experiences, ensuring alignment with the Museum's mission. The candidate’s passion for science and the natural world will be persuasive, capable of transforming our guests into science advocates.
The candidate’s genuine wonder for the world will be contagious, turning visitor interactions into shared moments of discovery.
Essential Duties and Responsibilities:
Content Leadership & Strategy
Lead the content development process for exhibitions and live experiences, ensuring all storytelling is impactful and resonant with a global audience
Strategically translate complex scientific principles into relevant, clear, and compelling visitor journeys that support the Museum’s mission and key initiatives
Develop industry-leading activations that utilize science to inspire guests of all ages, fostering a sense of wonder and intellectual inquiry
Champion an engaging, accessible approach to science communication; oversee the development of seamless bilingual (English and Spanish) content
Maintain an active and sophisticated engagement with emerging scientific issues and exhibition practices to ensure the Museum remains a thought leader in the field
Collaboration & Integration
Partner with exhibit department managers, cross-functional teams, subject matter experts and designers to unify science and big ideas into cohesive, institution-wide narratives
Manage the cross-divisional review process, ensuring all content meets the museum’s standards of scientific accuracy, institutional tone, and visitor impact
Identify and manage specialized writing talent and creative consultants to maintain a consistent and authoritative "voice" across all exhibitions
Incorporate visitor feedback and evaluation data to refine current experiences and inform future content and experience strategies
Project Management
Manage internal and external content schedules, ensuring the high-quality delivery of strategic assets within project timelines
Document and uphold best practices in exhibition development to ensure a premier guest experience from conceptualization through installation
Other duties as assigned.
Supervisory Responsibilities: None.