As part of the Azalea Insurance Verification team, you will ensure that new patients and established are verified accurately and in a timely manner for upcoming appointments, all while delivering excellent customer service. Other duties and qualities needed.

Verifying patient insurance details:

Contacting insurance companies to confirm patient eligibility, coverage levels, co-pays, deductibles, and benefit limitations for scheduled procedures.

 

• Benefit verification updates:

Regularly checking for changes in patient insurance plans and updating records accordingly. 

Skills and qualifications for an insurance verification specialist:

• Strong communication skills, both verbal and written, to interact with insurance companies and patients


•  Maintain a professional relationship with physician teams


• Attention to detail to ensure accuracy in data entry and insurance verification


• Familiarity with HIPAA regulations regarding patient privacy


• Proficiency with computer systems and electronic health records (EHR)


• Basic understanding of medical terminology 


• Demonstrates attention to detail

•    Demonstrates professionalism in appearance/dress code