OUR MISSION

For 40 years, Care For the Homeless has fought homelessness by delivering high-quality and client-centered health care, human services and shelter to homeless individuals and families, and by advocating for policies to ameliorate, prevent and end homelessness.

JOB SUMMARY: This role is in a Community Health clinical site setting; working on a team of committed professionals supporting Physicians, Nurse Practitioners and Nurses, while also providing patient care and administrative duties necessary to deliver quality patient care to a diverse and vulnerable population.

This employee will work as part of the PCMH team with the following essential duties and responsibilities include the following:

Essential duties and Responsibilities include the following:

• Provide full-cycle appointment management for clinic site (patient follow-up and drop-in appointments, specialty services and testing) to optimize clinic patient hours.


• Document all services in eClinical Works (EMR) system.


• Manage all front office tasks including; basic intake and collection of patient demographics, insurance information, privacy practice forms, its collection and management, faxing, and filing.


• Referral coordination with patient contact for date of appointment.


• Insurance verification on all patients requesting a visit.


• Ensure all registration information is completed and updated accurately at the time of each appointment.


• Responsible for printing pre-visit planning in preparation for huddle.


• Follow all Federal, State and City regulations and guidelines regarding to medical clinic operations.


• Responsible for understanding CFH’s Medical Clinic Policy and Procedures.


• Assist in taking medical histories, vital signs, recording height and weight at Nurse Manager/Provider request.


• Performs phlebotomy and collects lab specimens, as requested, using appropriate protocols, such as infection control. Logs information into EMR/vendor system, labels, and routes lab specimens according to standard procedure.


• Ensures that results are received on all lab specimens submitted.


• Maintains order and cleanliness of examination rooms.


• Ensures medical supplies are maintained and reordered.


• Disposes of expired supplies according to procedures.


• Performs equipment checks and completes required logs; which may include refrigerator logs, eyewash logs, sample medication logs, AED, and other required checks/logs.


• Liaise with laboratory and pharmacies as directed by provider and Nurse Manager.


• Performs monthly NYSDOH Article 28 policy walkthroughs.


• Submits work orders as indicated upon completion of Article 28 walkthrough.


• Assist with change of simple dressings, check urine for glucose and ketones and other tests as directed by Nurse Managers and provider staff.


• Perform EKG exams.


• Point-of-care testing as directed by the provider (HIV, Hep C, additional CLIA waived tests).


• Perform all required point of care proficiency tests.


• Perform lot specific Quality Assurance checks and log all results on all point of care testing.


• Report issues or challenges to provider(s), Nurse Managers and Director of Practice Management.