Posted 4mo ago

General Manager - Miami Metro (Future Opportunities)

@ Salt & Straw
Miami, Florida, United States
$25-$31/hrOnsiteFull Time
Responsibilities:Oversee daily operations, Hire and train staff, Coach and develop team
Requirements Summary:3+ years in food service, hospitality, or retail; experience managing 10+-person teams; ability to train and develop staff; strong guest experience focus; willing to work evenings, weekends, and holidays.
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Job Description

Future General Manager Opportunities | Miami Metro

Evergreen Posting | Full-Time | $25.19-30.79 per hour + Quarterly Bonus Potential 

 

 

At Salt & Straw, we don’t just serve ice cream — we create unforgettable experiences rooted in creativity, care, and genuine hospitality. Our shops are powered by incredible people, and we’re always on the lookout for great leaders who are excited to grow with us and help shape the experience in our shops, today and into the future. 

 

This posting lets you raise your hand for future General Manager roles in the Miami Metro area. When a shop opportunity opens up, we’ll reach out directly with more information so you can take the next step and formally apply. 

 

What Our GMs Do 

 

General Managers at Salt & Straw are hands-on operators and team builders who live our values in action. You’ll: 

 

  • Oversee daily operations, including scheduling, payroll, inventory, and facilities, making every detail count 

  • Hire, train, and develop a high-performing team of Shift Coordinators and Scoopers, sharing human kindness and building strong foundations 

  • Set clear expectations and coach your team with generosity and consistency, creating a culture where people show up fully and support one another 

  • Deliver hospitality rooted in curiosity and care, transforming everyday moments into moments of wonder for guests and teammates 

  • Use data and insights to drive results in sales, labor, and guest experience, asking good questions and acting with thoughtful curiosity 

  • Navigate challenges, celebrate wins, and help your team grow with clarity and compassion 

  • Strengthen community relationships and represent Salt & Straw as a thoughtful, generous presence in your neighborhood 

  • Collaborate with cross-functional teams to support the success and sustainability of your shop 

 

What You’ll Get 

 

We offer competitive pay, thoughtful benefits, and a people-first culture that values who you are and how you show up. 

 

  • 💰 Competitive hourly rate + up to 20% quarterly bonus potential 

  • 💵 Everyday Pay: Access earnings before payday 

  • 🧠 Free 24/7 mental health support (for you & your family) 

  • 🏥 Medical, dental & vision insurance starting your first month 

  • 🛌 Paid time off (2+ weeks to start) + 12 paid holidays 

  • 🌱 Educational assistance: Up to $1,800/year 

  • 🐾 Pet insurance 

  • 🧁 30% team discount + early access to new flavors 

  • 📚 401(k) + company match 

  • 🍼 Paid parental leave 

  • 🧘‍♀️ Additional coverage options: Life, disability, FSA