Description
Responsible for scheduling surgeries and following the process, ensuring patients and guests are greeted and registered. Responsible for posting payments and adjustments. Monitors billing and collections on a daily basis.
Requirements
- Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression.
- Computer/PC experience
- Medical office reception experience preferred.
- Background in Medical Terminology preferred.
- Outstanding public relations/customer service experience
- High level of personal presentation
- Ability to maintain accuracy with interruptions
- Ability to use sound judgement and cope with potentially stressful situations
- Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).
- Ability and willingness to exhibit behaviors consistent with principles for service excellence
- Ability to work with little or no supervision, and a minimum of instructions.
- Self-starter who is highly motivated flexible and professional.
- Accountable for work performed.
- Software knowledge or equivalent (e.g. Microsoft Word, PowerPoint, Excel, /e-mail program).