GUEST ASSOCIATE
MOMs Pretzels Pretzel Shop – Kitchen Kettle Village
Intercourse, Pa | Part-time | $12-$16 per hour + tips (based on experience and availability)
Kitchen Kettle Village is seeking enthusiastic team members for MOMS Pretzels. This role focuses on spreading happiness by ensuring exceptional guest experiences, maintaining a clean and safe environment, and efficiently handling guest transactions while meeting food safety standards. The ideal candidate will excel at pretzel baking, guest service, and working in a fast-paced food service environment.
Vision: Spreading Happiness
Mission: Creating Exceptional Experiences and Lasting Memories
Values: Create WOWs, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart, & We Before Me
Perks & Benefits
- Family-owned and operated since 1954
- Non-traditional retail and food service hours - Closed evenings and Sundays
- Scheduling flexibility for work/life balance
- 20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops
- Employee fun days
- Learning and development opportunities
What You'll Do
- Provide outstanding guest service by greeting and acknowledging every guest, maintaining high standards, and demonstrating solid product knowledge
- Record HACCP logs daily to ensure food safety compliance
- Greet every guest in a positive and professional manner
- Demonstrate skill and efficiency in properly baking pretzels and handling money
- Follow opening, closing, and daily operating/cleaning procedures
- Participate in daily sales promotions to pursue shop goals
- Maintain a clean and sanitary work area at all times
- Assist in keeping condiments and paper supplies stocked and clean
- Handle money transactions and interact professionally with guests
- Balance deposits against daily sales and report any overages, shortages, or discrepancies
What You Bring
- High level of confidentiality and ethical conduct
- Communication excellence
- Problem solving skills
- Teamwork orientation
- Attention to detail
- Stress management / composure
- Ability to adapt to a changing environment
Closed evenings and Sundays | Flexible schedule | Daytime and Saturday availability preferred
16-32 hours per week