Employee Benefits and Perk Package: 

• •    Cross training and Advancement opportunities
  •    Medical, Dental, & Vision Insurance coverage (full time only)
  •    Health & Flexible Savings Accounts (full time only)
  •    401K with 6% match 
  •    Life Insurance (full time only)
  •    Long term Disability (full time only)
  •    Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only)
  •    Generous paid time off, up to 128 hours after 90 days (full time only)
  •    Employee Discounts on merchandise, meals, fuel, rooms, & golf course
  •    Exclusive employee discounts through Perkspot
  •    Tuition Reimbursement Program; Up to 75% reimbursement (full time only)
  •    Employee Assistance Program through Headspace

 TITLE: Assistant Housekeeping Manager

REPORTS TO: Executive Housekeeping and Laundry Manager
DEPARTMENT: Rooms

Pay: Hourly $20-$25/hr dependent on experience; Sign on bonus after 90 days of working full time.  Must attend all scheduled shifts during the 90 days.

Scope of Work

The Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing daily operations of the housekeeping department. This role helps ensure all guest rooms and public areas meet the high cleanliness and quality standards of Little America.

This individual serves as a working leader—assisting with training, supervising staff, and stepping in to lead the department in the absence of the Housekeeping Manager. The role requires adaptability, strong communication, and a hands-on approach to operations.  This role involves assigning and inspecting rooms and may require assisting the team with cleaning rooms depending on business demand.

Job Responsibilities

• Assist in training and onboarding new housekeeping staff
• Supervise housekeepers and supervisors on duty; provide guidance and resolve day-to-day issues
• Act as a primary point of contact for housekeeping staff during assigned shifts
• Ensure proper use of equipment, supplies, and safety practices
• Support inventory control by checking room supplies and reporting shortages or discrepancies
• Perform room inspections using established cleanliness and quality standards
• Assist in maintaining cleanliness standards across guest rooms and public areas
• Report maintenance issues promptly to the Maintenance Department
• Ensure all lost and found items are properly reported to the Front Desk
• Address and respond to guest requests in a timely and professional manner
• Assist with cleaning rooms as needed during high occupancy or staffing shortages
• Communicate supply needs to the Housekeeping Manager

HR Responsibilities

• Support recruitment, hiring, and onboarding efforts as directed by the Housekeeping Manager
• Assist in coaching, training, and performance feedback for housekeeping staff
• Reinforce compliance with HR policies, procedures, and company standards
• Attend required trainings and promote continuous learning within the team
• Promote a positive and respectful work environment

Financial Responsibilities

• Support labor management efforts, including assisting with scheduling and payroll approval in the absence of the Housekeeping Manager
• Monitor and support cost control initiatives, including supply usage and waste reduction
• Participate in energy-saving and sustainability initiatives
• Assist with vendor coordination and purchasing processes as needed

General Responsibilities

• Maintain and properly use all housekeeping equipment
• Participate in ongoing training and development opportunities
• Attend and assist in leading department meetings as requested
• Represent the department in operational meetings when needed
• Support implementation of process improvements and best practices
• Model and enforce standards for conduct, appearance, and professionalism
• Maintain strict confidentiality and adhere to ethics standards, including HIPAA compliance where applicable
• Perform other duties as assigned

Physical Demands

This position requires significant physical activity, including:

• Exerting 50–100 pounds of force occasionally and 25 pounds frequently to move equipment such as carts and vacuums
• Lifting up to 40 pounds occasionally
• Frequent bending, reaching, and inspecting low or tight spaces
• Standing and walking for up to 80% of the shift
• Occasional stair climbing 

Employees may be exposed to outdoor weather conditions when moving between buildings.

• Uniforms and winter outerwear are provided
• Regular exposure to cleaning chemicals; PPE (including gloves) is provided

Qualifications

• Spanish speaking is preferred
• Must be available on the weekends