SUMMARY
Plans, coordinates, directs, and executes activities concerned with development, application, and maintenance of quality standards for products, production processes, inspection and laboratory testing. Ensures compliance with customer specifications, industry standards, and the company’s Quality Management System while maintaining the integrity of products manufactured at Fontana or Chino sites. Oversees quality assurance, metallurgical testing, process monitoring, supplier and equipment qualification, and continuous improvement initiatives. Carries out supervisory responsibilities in accordance with company policies and applicable laws.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for overall integrity of Fontana and Chino Plants products.
- Plans, directs, supervises and coordinates the activities of employees in Quality and metallurgy departments
- Identifies areas of improvement and drafts annual departmental objectives to improve safety and operational efficiency as well as setting targets for cost reduction
- Confers and cooperates with other management personnel in formulating administrative and operational procedures that support the quality standards.
- Works with Sales and Production Departments to make necessary changes required by customers
- Responsible for customer satisfaction related to product quality; responds to customer claims and provides technical support.
- Responsible for the technical and quality portion of customer contract review (technical specs review for feasibility, applicability and implementation).
- Develops/monitors homogenization and casting practices to ensure product consistency as it relates to quality performance and meeting customer requirements.
- Develops/monitors production and inspection processes to meet customer and applicable industry technical specifications/requirements.
- Monitors and adjusts the production process using statistical process control through analysis of processing parameters and metallurgical testing results to ensure that all requirements, both internal and external, are met.
- Leads periodical and scheduled metallurgical testing to ensure customer quality requirements, to determine causes of non-conforming product and/or for continuous improvement for quality and production efficiency.
- Compiles and analyzes test information to determine product failures or improvements.
- Responsible for qualification and quality performance monitoring of smelting, casting and homogenizing equipment (including applicable HO and SAT surveys).
- Responsible for qualification and quality performance monitoring of applicable raw materials, key equipment/instrument/tooling and suppliers (products and services – e.g. calibration services).
- Responsible for quality control and UT inspection systems.
- Ensures reliability and consistency of all testing equipment/instruments (including but not limited to standardization/calibration processes, proper report documentation and traceability)
- Monitors and continually improves Gage R&R for inspection processes.
- Responsible for lab safety, lab cleanliness and sample storage and traceability for both QA lab and metallurgy lab.
- Documents, implements and maintains written procedures as needed for standardization of processes.
- Responsible for maintaining up to date documented procedures, work instructions, inspection forms for their department and any applicable from other departments per ISO/QMS procedures.
- Ensures proper filing and documentation (location, accessibility and retention period) for all product/inspection/production reports that impact quality and/or product integrity.
- Prepares reports of production recoveries and quality performance for presentation to upper management as necessary
- Ensures proper compliance of all safety and company rules and regulations
- Participates in project teams and other management committees as necessary
- Performs other duties as assigned by Management and/or per documented quality procedures and work instructions from ISO/QMS.