Summary:

 

 

Essential Duties and Responsibilities:

• Answer Technical specification requests, questionnaires and forms. Review QA Master Data and provide weekly report. All other projects as directed such a CARB. Write and complete response for UL or BV unacceptable reports quality related issues within10 business days or within allotted timeframe.


• Update customer specifications through web portals as requested by sales.


• Coordinates the retrieval of quality information (surveys, etc…) for the customer. Communicates and coordinates changes requested by customer (component changes or special instructions).


• Support and conduct Target Inspection process at Distribution Center (DC).


• Review records or inspect retains on request to support investigations.


• Projects for QA Director as assigned

 

Supervisory Responsibilities:

None

 

Competencies:

• Must have working knowledge of computer usage including Microsoft Word, Microsoft Excel, Microsoft Access and SAP, and other work processing, database, or spreadsheet programs


• Works well with computers (ability to create spreadsheets, databases, etc…), Technical writing skills. Ability to analyze data & track trends. Ability to analyze problems utilizing basic tools (pareto charts, root cause analysis, gap analysis, etc…)


• Requires excellent writing and organizational skills

 

Certificates, Licenses, Registrations:

None

 

Travel:

Limited

 

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

 

Physical Demands:

Standing and walking – 30% of time on job; sitting – 70% of time on job;  climbing stairs and ladders, repeated motion of hands (typing) – 30% of time on job;  communicate (talking and listening) – 75% of time on job;  identifying colors – 20% of time on job, ability to see. Ability to bend, stoop, and kneel and the ability to visually track moving objects.