We’re seeking a Patient Access Representative to support a smooth, accurate, and welcoming experience for patients and visitors. This role plays a key role in patient admission, registration, insurance verification, and scheduling, ensuring every interaction is efficient and compliant with financial and insurance requirements. 

Key Responsibilities & Skills: 

• Accurately collect, analyze, and record demographic, insurance, financial, and clinical data in the system, ensuring all required documentation is complete 

• Maintain strong knowledge of insurance plans and verification processes 

• Answer and route phone calls professionally; take accurate messages 

• Educate patients on financial obligations, including point of service (POS) collections and estimates 

• Assist with patient self-service registration processes service registration processes. service registration processes. 

• Monitor and manage multiple work queues to ensure timely workflow 

• Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate  

• Schedule walk in procedures and collaborate with central scheduling regarding other needs 

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

• High School Diploma or equivalent 
• At least two (2) years of customer service or healthcare related experience is preferred