The Home Equity Loan Processor will handle all documentation, processing and support for new home equity applications. They will demonstrate a high level of detail-orientation, organizational skills, and time-sensitivity. They will provide exceptional service to members and employees. They share a variety of responsibilities on a rotating basis within the department.
As our Home Equity Loan Processor, you will:
- Provide outstanding, quality service to external and internal members
- Prepare documents related to TILA-RESPA Integrated Disclosure (TRID) compliance, including loan estimates, closing disclosures and change in circumstances
- Prepare loan documentation for branch loan closings
- Ensure accuracy of all TRID and loan closing documents through quality control processes
- Obtain home owners insurance documentation from insurance companies prior to closings
- Monitor closing files for proper home owners insurance coverage
- Demonstrate a knowledge and familiarity with all TRID forms, regulations, requirements and associated timelines
- Order title policies, flood determinations and property evaluations
- Review title policies and flood determinations
- Review files to ensure all required conditions are met prior to closing
- Prepare outgoing wire instructions related to loan closings
- Communicate frequently with third parties such as title insurance, home owners insurance and appraisal companies
- Monitor and process emails received in the department-shared inbox
- Handle lender questions and requests regarding loans and documentation
- Monitor the digital signature dashboard for acknowledged disclosures
Our ideal candidate will have a combination of:
- Requires a high school diploma or equivalent degree (GED, HSED)
- Minimum of one year of real estate lending experience is preferred
- Knowledge of home equity document preparation and/or lending is preferred
- Exceptional attention to detail and accuracy
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Familiarity with Microsoft Office suite and web-based software packages
- Passion for providing outstanding service to our members – internal and external
- The ability to work hard, find solutions and have fun!