Pay Range: Targeted pay range of $18.00 - $18.50, depending on experience.
Benefits Eligible: Yes
Work Schedule: Monday – Friday Standard / Fixed Schedule
Travel: May be required
Position Introduction:
Join the Center for Public Management (OU CPM) at the University of Oklahoma and be part of a team dedicated to making a daily impact in the lives of Oklahomans. The Training Senior is responsible for supporting the Training Supervisor in developing, delivering and evaluating learning for new Support Specialists and ongoing developing for existing staff. If making a meaningful difference in public service excites you, OU CPM is where your passion meets purpose.
Required Education and Experience:
- High School Diploma or GED.
- 24 months experience in a call center or front line customer service.
Required Certifications and Licenses:
None
Department Preferences:
- 12 months experience with Adult and Family Service Programs
- 12 months experience with inbound phone support
- 12 months training development and/or facilitation experience
Hiring Contingent Upon a Background Check: Yes
Special Indications:
- Position subject to renewal based on availability of funds