Posted 2mo ago

Healthcare Receptionist

@ Cornerstone Care
McKees Rocks, Pennsylvania, United States
$16-$18/hrOnsiteFull Time
Responsibilities:Greet patients, Manage scheduling, Handle patient inquiries
Requirements Summary:High School diploma; excellent patient communication; front-dest desk experience preferred; reliable with scheduling and billing support.
Technical Tools Mentioned:Scheduling software, Billing software, EHR system, Microsoft Office
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Job Description

Work for an employer who loves you back!



 



Cornerstone Care has locations throughout Southwestern Pa. and we are seeking a Healthcare Receptionist to join our team.



 



Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved."



Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference.



 



We are the best family care center across Southwestern PA and Northern WV for affordable healthcare.



Communicates effectively with a broad range of patients, community and organizational members.



 



Some of the key responsibilities are:




  • Greets patients professionally and timely both in person and on the phone.  

  • Answers patient questions or properly refers to appropriate staff. 

  • Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols. 

  • Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team. 

  • Decreases patient anxieties by effectively explaining wait times and visit expectations. 

  • Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information.  

  • Collects and processes patient payments for services.  

  • Assists patients with billing questions, registration forms, sliding fee and other service applications.  

  • Verifies insurance eligibility and benefits.  

  • Selects appropriate insurance for visit type. 

  • Obtains authorization for services, when appropriate.  

  • Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit.  

  • Retrieves outside records to update patient charts for clinical teams.  

  • Scans and files registration forms, insurance cards, and various clinical information into patient’s electronic health record. 

  • Balances daily payments and prepares bank deposits.