Job Summary
The primary purpose of the Director of Admissions (DOA) position is to support the campus admissions team by providing leadership, training, coaching, and mentoring; provide for engaged student recruitment activity, and meet customer service goals of the assigned campus. The campus DOA position reports directly to the Campus President. The DOA ensures that campus admissions personnel follow all college, state, and US DOE accreditation compliance, regulations, and policies.
Key Responsibilities
Manage all admissions activities to maximize efficiency at the campus
Provide tactical guidance, assistance, coaching, and leadership to ensure the achievement of admissions operational objectives and goals
Supervise production and activity, and maintain positive morale of the admissions team members.
Maintain full compliance in all recruiting activities, following all college, state and federal accreditation regulations and policies
Train, develop, coach, and mentor Admissions Representatives
Analyze and manage conversion rates, show rates, and other departmental metrics
Ensure accuracy and timeliness of all paperwork and reports
Randomly audit enrollment files to ensure accountability/accuracy of documents
Experience and Education Required
Degree preferred. High School Diploma and/or GED required.
Minimum of 3 years’ experience leading a successful admissions/sales/customer service team
Track-record meeting and exceeding goals
Excellent people management skills with demonstrated ability to inspire and motivate employees
Proven ability to develop and meet metrics and goals
Superior written and verbal communication skills
Good working skill set with MS Office, including MS Word, Excel, PowerPoint, and Google Suite
Verifiable ability to work in a fast-paced environment; willingness to have a flexible work
Initiate, design, and deliver departmental training and developmental activities that cover a variety of topics
Experience and Education Preferred
Private, post-secondary admissions management experience
Bachelor’s degree in business, marketing, or a related field preferred
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Prolonged periods sitting at a desk and working on a computer.
Work Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is usually not exposed to weather conditions. The noise level in the work environment is usually moderate.
Note
This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.
I have read and understand the above job description. I further understand that this is not an all-inclusive list and does not constitute a contract. My employment remains at will as with all employees of Ancora Education.