Status: Full-Time, Hourly, Non-Exempt | Pay: $24.50/Hour | Schedule: Monday to Friday, Flex 11:00 p.m. - 7:00 a.m.; Saturday and Sunday 11:00 p.m. - 7:00 a.m.
Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."
Benefits Offered:
- 100% employer-paid medical insurance at base tier
- Voluntary dental and vision coverage
- Paid Time Off (PTO)
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- 403(b) retirement plan with up to 3% employer matching
- Paid on-the-job training and orientation
- Mileage reimbursement
- Employee referral program
- Opportunities for professional growth and advancement
Job Summary: The Site Lead, Overnight is responsible for covering overnight shifts at the Emergency Shelter Program. Key duties include managing logistics, cleaning, and supporting shelter operations, along with supervising a small team of Overnight Logistics staff. This position requires effective communication, crisis intervention skills, and the ability to create a safe, respectful environment for residents and staff. The Site Lead, Overnight will also coordinate program activities, maintain safety, and provide support for guests working toward housing stability.
Essential Duties and Responsibilities:
Logistics & Safety
Goal: Maintain safety and serenity of residents protecting against external and internal disruptions
- Provide an active staff presence during assigned overnight shifts
- Assist with general cleanliness and safety of facility including emptying trash cans and cleaning-up spills, and general groundskeeping
- Perform nightly deep cleans across site to ensure overall health of facility, including servicing restrooms, showers, and food-service areas
- Resolve any conflicts and file incident reports when necessary
- Provide necessary emergency support and follow emergency procedures
- Conduct safety and wellness checks, communicating potential concerns with security staff to ensure staff and guest safety
- [If program utilizes fleet vehicles] Provide late-night transportation services
Management
Goal: Assist Program Manager with program functions and activities
- Support shelter staff during designated shifts
- Assist in various aspects of staff's duties
- Assist in coordinating and managing special group events and holiday events
- Provide crisis/conflict intervention
- Communicate and assist any staff or shelter issues with Program Manager
- Oversee Paycom requests and timesheets of direct staff, PTO, schedules, and coverage
- Assist the onboarding of new staff and coordinate ongoing training
- [If program utilizes fleet vehicles] Assist with driving shuttles
Program Support
Goal: Assist Program Manager with program functions and activities
- Encourage and discuss progress toward housing with shelter guest
- Provide general support for guests
- Observe and report concerns, violations, and general events in daily staff logs
- Provide late-night meals and organize early-morning food distribution
Administration
- Coordinate supply and service needs
- Assist with securing necessary resources
- Assist with record keeping and reporting
Miscellaneous
- Attend staff meetings and training workshops as needed
- Assist with general duties (stocking supplies, copies, fax, phone calls, etc.)
- Enhance job performance by applying up-to-date professional knowledge gained by attending seminars and conferences and reviewing professional publications
- Perform ad hoc projects as appointed by Supervisor