SUMMARY: Operates cash register to itemize and total customer’s purchases in a retail store and assists with other store functions as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may be assigned:
- Greets customers as they enter the store
- Assists customers as needed in finding items and/or answering questions
- Perform all cash register operational duties
- Bags sold merchandise.
- Carries customer purchases to car as needed.
- Counts money in the cash drawer at the beginning and end of shift; there must be 2 initials on the Daily Deposit form and the Bank Deposit form
- Moves stock to proper place in display area; removes out of date items from display area
- Maintains display areas including special displays, new goods fixtures, racks, shelves, bins, and other areas displaying items for sale.
- Monitors dressing rooms and restrooms.
- Watches for theft.
- Answers telephone, answers customers’ questions, responds to requests, directs calls to proper person.
- Cleans areas of the store, including restrooms, as directed by store manager or designate.
- Suggests changes in working conditions to increase efficiency of operations.
- Confirms that all rules and regulations stated in the personnel handbook and the cashier training manual have been read and understood.
LEADERSHIP COMPETENCIES:
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Leadership Competency |
Hourly / Non-Supervisory Leader |
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OUR TEAM |
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Emotional Maturity and Respect |
Thinks how their actions make other people feel and acts appropriately. Tempers personal emotions and escalates sensitive issues to the appropriate level of management. |
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Integrity |
Can be counted on and trusted; models professional ethics by acting honestly. |
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Capacity for Change and Innovation |
Open to new ideas and ways of doing things; gives ideas collaboratively to improve processes or programs. |
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Interpersonal Skills |
Builds relationships and works well with others; listens to understand and answers appropriately. |
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Commitment to Development and Empowerment of Self and Others |
Completes required training and looks to grow on the job through continuous learning; becomes self-sufficient. |
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OUR COMMUNITY |
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Commitment to Goodwill’s Mission, Vision, and Values |
Actions are in line with Goodwill’s Mission, Vision, and Values. |
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Commitment to Diversity, Equity, and Inclusion |
Works well with people that look and think differently. |
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Community and Service |
Wants to help others and make a difference in the community. |
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OUR GROWTH |
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Commitment to Excellence and Customer Service |
Meets goals and gives outstanding customer service to customers, donors, and participants. |
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Business Acumen |
Makes good choices. Effectively transfers learning from one situation to another. |
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Stewardship and Accountability |
Takes care of company property. Takes responsibility and ownership of personal actions and outcomes. |