Position Summary
The Accounts Receivable/Payables Analyst is responsible for managing the full cycle of accounts activities, ensuring the accurate and timely collection/entry of outstanding invoices. This role plays a critical part in maintaining healthy cash flow and supporting the financial operations of the organization by monitoring customer accounts, resolving billing discrepancies, and month end close
Key Responsibilities
Billing & Invoicing
- Generate, review, and distribute accurate customer invoices in a timely manner
- Ensure billing entries align with contracts, purchase orders, and service agreements
- Process credit memos, adjustments, and billing corrections as needed
Collections & Cash Application
- Monitor and follow up on outstanding balances to ensure timely payment
- Communicate with customers/vendors via phone and email regarding overdue accounts
- Post and reconcile incoming payments (ACH, wire, check, credit card)
- Prepare and distribute aging reports to management on a weekly/monthly basis
Account Reconciliation & Reporting
- Investigate and resolve payment discrepancies and short payments
- Assist with month-end close activities including AR/AP accruals and journal entries
- Prepare DSO (Days Sales Outstanding) and other KPI reports for finance leadership
Customer & Cross-Functional Collaboration
- Serve as a primary point of contact for customer/vendor billing inquiries
- Partner with Sales, Operations, and Customer Success teams to resolve disputes
- Assist with customer credit evaluations and recommend credit limit adjustments
- Support internal and external audits by providing documentation and schedules