We are seeking a dedicated Service Administration Specialist (all genders) to support our French-speaking unit. If you are detail-oriented and committed to delivering exceptional service, this is the perfect opportunity to join our team.Key Tasks and ResponsibilitiesProcess service orders and ensure the quality and completeness of reports submitted by technicians,Manage invoicing for services, repairs, and installations, guaranteeing timely and accurate billing for customers,Maintain and update customer data in the system based on information received from technicians or customers,Oversee service contract management,Handle customer inquiries professionally and efficiently,Process customer complaints by reviewing invoice quality, verifying completeness of technician reports, checking the accuracy of issued documents, and issuing necessary corrections,Ensure all relevant documents are electronically archived completely and promptly.