Posted 2mo ago

Director, Operations

@ New Hampshire Ball Bearings
Peterborough, New Hampshire, United States
OnsiteFull Time
Responsibilities:Lead facilities, Strategize operations, Oversee compliance
Requirements Summary:Lead multi-site manufacturing operations; 10-15 years in ops leadership; Lean/Six Sigma; P&L management; aerospace/medical industry experience.
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Job Description

Position Summary

The Director of Operations will oversee the day-to-day and long-term operational performance of multiple manufacturing facilities across several states. This leader will be responsible for driving operational excellence, ensuring safety and compliance, improving efficiency, and building a culture of continuous improvement and accountability. As a key member of the leadership team, the Director of Operations will partner closely with the President and other executives to align operational execution with overall business strategy.

 

Qualifications

Education & Experience

  • Bachelor’s degree in Engineering, Operations Management, Business, or related field (MBA preferred).
  • 10–15 years of progressive manufacturing operations leadership, with at least 5 years in a multi-site management role.
  • Proven track record of driving operational excellence and implementing continuous improvement (Lean, Six Sigma, etc.).
  • Experience managing P&L responsibility and large operational budgets.
  • Background in aerospace and/or medical industries.
  • Experience working in a multinational company dealing with different cultures is preferred.

Capabilities & Skills

  • Strong leadership and interpersonal skills; able to inspire and align diverse teams.
  • Excellent problem-solving, analytical, and decision-making abilities.
  • Demonstrated ability to manage complex, multi-site operations across state lines.
  • Skilled in change management, process improvement, and scaling operations.
  • Strong communication skills, able to partner effectively with executives and frontline employees alike.
  • Ability to travel domestically and internationally as required ~30%.

Key Responsibilities

  • Leadership & Strategy
    • Provide strategic leadership and operational oversight for multiple facilities.
    • Translate the company’s vision into actionable operational goals and performance standards.
    • Partner with the President and executive team to develop and implement business strategies.
  • Operations Management
    • Oversee production, quality, supply chain, and logistics across facilities.
    • Ensure all plants meet or exceed key performance indicators (KPIs) in safety, quality, cost, and delivery.
    • Standardize processes and implement best practices across locations.
  • People & Culture
    • Lead, coach, and develop general managers and operational leaders.
    • Foster a culture of accountability, continuous improvement, and employee engagement.
    • Collaborate with HR on workforce planning, retention, and training initiatives.
  • Financial Performance
    • Manage operational budgets and drive cost control initiatives.
    • Analyze and improve productivity, efficiency, and profitability.
    • Support capital planning and investment in equipment, technology, and facilities.
  • Compliance & Risk
    • Ensure facilities comply with federal, state, and local regulations (OSHA, EPA, etc.).
    • Champion environmental, health, and safety programs across all sites.
    • Identify risks and implement mitigation strategies.

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.

 

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