Job Summary

The Bid Specialist, Strategic Response Team assists the sales department through the RFP process. This role is responsible for managing vendor partnerships, leading pricing strategy, and producing accurate, competitive final proposals. The Bid Specialist oversees project workflow, ensures complete and compliant submissions, and serves as the primary point of leadership for internal customers (Sales, Design, Project Management). This position directs the entire bid process to ensure RFP requirements are fully satisfied.

Responsibilities and Duties

RFP Submission

• Leads all RFP strategy calls.

• Responsible for leading pricing strategy and managing all submissions to marketing and/or sales.

Departmental Leadership

• Guides Sales and Designers in product research and technical order information.

• Directs coordination of all customer projects and work orders, ensuring effective implementation of orders and service requests.

• Oversees all revisions to orders throughout the budgeting process.

• Manages workflow across internal departments to maintain successful project flow between Designers, Project Managers, Project Coordinators, Installation Crews, etc.

Sales Order Management

• Leads vendor pricing negotiations for both service and product.

• Leads preliminary budgeting and quoting for clients.

• Ensures a responsible close of sale by confirming signed sales orders, terms & conditions, client purchase orders, and forwarding deposit requests when required.

• Stays closely involved throughout sale implementation to ensure any changes in scope are identified and resolved.

• Participates in project and account meetings as required.

Process, Quality, and Customer Satisfaction

• Ensures performance standards are exceeded for all customer work activities.

• Leads establishment of cost and sell amounts for all account products and services based on contract pricing, gross margin guidelines, and established service pricing.

• Ensures documentation standards are maintained for all account activities and dealership processes and procedures are followed.

On-Going

• Completes all bid/RFP forms and documents.

• Leads team assignments to ensure workload activities are appropriately balanced and supported.

• Participates in team meetings as scheduled.

• Performs other duties as assigned.