SUMMARY

The Receptionist serves as the first point of contact for all visitors and callers, ensuring a welcoming and professional experience that reflects positively on the organization. This role supports internal operations by managing front desk activities, coordinating meeting spaces, handling communications, and assisting with administrative tasks.

 

DUTIES AND RESPONSIBILITIES

1. Answer and manage a multi-line telephone system; route calls promptly, accurately, and courteously


2. Take and deliver messages; distribute incoming faxes as needed


3. Receive visitors, determine purpose of visit and notify appropriate personnel


4. Coordinate meeting spaces and related logistics


5. Respond to frequently asked questions


6. Maintain accurate and up-to-date contact and routing information


7. Preparate domestic and international courier shipments


8. Provide administrative support to sales service functions, such as invoice processing and order review


9. Additional special projects and assignments as business dictates

 

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

 

SKILLS AND QUALIFICATIONS

• Professional, courteous, and customer-focused demeanor


• Strong communication and interpersonal skills


• Ability to operate a multi-line telephone system


• Proficient in standard office programs (e.g. Microsoft Office)


• Demonstrate discretion and professionalism


• Reliable attendance and time management skills


• Ability to thrive in fast-paced, dynamic work environment

 

PHYSICAL DEMANDS

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

 

WORK ENVIRONMENT

• Normal office environment

 

CERTIFICATES, LICENSES, REGISTRATIONS

• None required

 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.