We keep on growing. Grow with us!

For the expansion of our team in Wrocław, we are in search of an engaged and competent person at the earliest possible date for the position

Customer Service Assistant (f/m/d).

What to expect:

The Customer Service Assistant will be responsible for providing service excellence and supporting department objectives by entering and retrieving data through custom or other software, and supporting customer service initiatives.
Provides the best possible service and support to customers through mediums such as web, email, chat and fax
Processes customer orders, quotes and other information by entering into company systems
Researches and expedites customer requests
Supports the local Service & Sales team, and provides support for other teams when needed
 
What we are looking for:

Completed professional training or initial experience in customer support or equivalent
Desire and ability to interact directly with customers and carry out correspondences in a professional and courteous manner
Professional verbal and written communication skills in English and Polish - additional European languages are a plus
Profound MS Office skills, experience with an ERP system would be helpful
Ability to work under deadlines and interact with people at all levels

What we offer:

A good work place in an international and friendly environment.
Competitive payment
Good development opportunities
Contribution to Multisport membership
German language course
Private medical health care benefits
Fixed-term contract of two years

This position is located at our Wroclaw office:

Mouser Poland Sp. z o.o.
Ul. Wyścigowa 56e
53-012 Wrocław
Poland

If you are a highly motivated individual with desire to be part of Mouser Electronics and meet the challenges of our rapidly growing business needs, please apply online. For further information, please send your inquiries to [email protected].