Job Summary

The Program Manager -Contract Employer Partners reports to the Director of Business Development. The Program Manager oversees the team of account managers in the management of institutions, clients, and students with registration processes.  The Program Manager-Contract Partners heads client and student communication and coordination on applications, prerequisites for enrollment, completions, and ensures data is updated daily, weekly, and monthly as applicable. The Program Manager-Contract Partners ensures that client employees meet all necessary regulations, standards, criteria, and policies. 

The Program Manager-Contract Partners must possess the ability to work well with colleagues and other constituents, often from a distance, and have a high comfort level with the use of multiple forms of communication. The Program Manager must be self-reliant and comfortable in a highly visible position, exceptional critical thinking and analytical skills are essential, as is the ability to make decisions and to accept accountability. The Program Manager is expected to lead and persevere in a challenging environment, to demonstrate an advanced ability to learn from experience, possess strong writing skills and high-level project management skills. The Program Manager-Contract Partners must be able to multitask, managing multiple priorities, responsibilities and deliverables in a timely manner and within the constraints of externally and internally imposed deadlines.

Key Responsibilities

• Lead a team of Account Managers that are the main point of contact to clients and partners

• Monitor operations of all functions of the assigned partnerships to ensure adherence to corporate contracts

• Ensure operational budgets for student enrollment volume is being met and/or exceeded for contracted educational partnerships

• Ensure that assigned schools meet all deadlines required, and approvals by tracking and managing communications while meeting internal and external due dates

• Use internal document management systems and reports to manage a compilation of applications, reports, responses, and correspondence (monthly, quarterly, bi-annually, and annually reporting)

• Partners with appropriate  corporate departments on all internal and external matters, deadlines, and communications

• Cultivate and maintain positive relationships with partner institutions, corporations, and industry associations

Experience and Education Required

• Bachelor’s degree in business, communications, or related field from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education or substantive experience in post-secondary education

• Experience navigating complex, multi-site, geographically diverse organizations

• Strong time management skills & attention to detail

• Superior oral and written communications skills, an ability to think and plan strategically, self-reliance, and exceptional critical thinking and analytical skills

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Prolonged periods sitting at a desk and working on a computer.

Work Environment  

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is usually not exposed to weather conditions.  The noise level in the work environment is usually moderate. 

Note

This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. 

I have read and understand the above job description.  I further understand that this is not an all-inclusive list and does not constitute a contract.  My employment remains at will as with all employees of Ancora Education.