SUMMARY

Responsible for establishing and maintaining genuine customer care, oversees and is accountable for the operation of a garden center, ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management and managing operating costs and shrinkage.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
• Maintains quality and stock levels of the Garden Center
• Monitors the cleanliness of the Garden Center daily
• Provides information to customers on the care of flowers and plants
• Develops, implements, maintains, and coordinates aggressive and creative merchandising plans which maximize sales and variety
• Supervises Garden Center Associates to ensure efficient labor utilization and effectiveness in meeting department objectives
• Manages the Garden Center department receiving, invoicing, pricing, shrink control, and inventory to ensure proper product control and gross profit goals are met
• Supervises the Garden Center safety
• Follows and NFI policies and procedures along with any State and Federal Regulations.
• Other duties as assigned

KEY ATTRIBUTES

• Friendly
• Enjoys taking care of the customer
• Knowledge
• Working with plants
• Passion for what they sell
• Able to motivate others
• Verbal and written skills
• Able to plan and execute
• Detailed and organized

SUPERVISORY RESPONSIBILITIES

• Manages 2-4 Associates in the garden center. 
• Provide direction, coordination, and evaluation of the Garden Center and Associates. 
• Follows NFI policies and applicable federal, state and local laws.
• Assign and direct work
• Address complaints and resolves problems

EDUCATION and/or EXPERIENCE

• Horticulture helpful
• High school diploma or general education degree (GED)
• Possess product knowledge of garden center related products

LANGUAGE SKILLS

• Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. 
• Write routine reports and correspondence 
• Present information and respond to questions from customers or Associates

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication)                

CERTIFICATES, LICENSES, REGISTRATIONS

• This position has no required certificates, licenses, or registrations.

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Knives
• Apron
• Uniform per store policy

 PHYSICAL DEMANDS 

       Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 25 pounds

       Frequently (Between 1/3 to 2/3 of the time)

• Climb
• Balance
• Stoop
• Kneel
• Crouch
• Crawl
• Smell
• Lift and/or move up to 50 pounds           

       Occasionally (Less than 1/3 of the time)

• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors 

WORK ENVIRONMENT 

Frequently (Between 1/3 to 2/3 of the time)

• Fumes or airborne particles
• Wet and/or humid conditions

Occasionally

• Outside weather conditions
• Moving mechanical parts
• Toxic or caustic chemicals

Noise Level

• Moderate in most areas

PAY RANGE (depends on industry experience)

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location