HiringCafe
Posted 1mo ago

Therapy Admin Assist - PRN

@ Ranken Jordan Pediatric Bridge Hospital
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Maryland Heights, Missouri, United States
OnsiteTemporary
Responsibilities:Greet patients, Answer calls, Enter data
Requirements Summary:Administrative assistant for outpatient therapy; requires high school diploma; proficient in Microsoft Office; prior reception/healthcare admin experience preferred.
Technical Tools Mentioned:Microsoft Office, Oracle, RedCap, Microsoft Teams
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Job Description

Job Summary

The Therapy Administrative Assistant provides front desk support for the Outpatient Therapy team and assists the coordinator – outpatient clinic with administrative tasks.

Schedule: Hours would be variable times between 8-6 on Monday-Thursday and 8-2 on Fridays. Likely increased hours through training period and then with planned/unplanned leaves and PTO needs

 

Duties and Responsibilities:

Patient and Family Relations & Communication (60%)

  • Greets patients and families arriving for therapy visits in a professional, customer friendly manner.
  • Promptly answers and triages calls according to established departmental workflows.
  • Communicates the arrival of scheduled patients to the appropriate therapist
  • Communicates changes in scheduled appointments with the therapists and assists with rescheduling as directed
  • Checks patients in/out of the Oracle and BadgePass systems at the start and end of the therapy visit
  • Collects any payments due.

Clerical & Data Entry (30%)

  • Assists with clerical tasks such as copying, filing and faxing as directed by the OP Coordinator and/or Outpatient Therapy Manager
  • Assists with review of patient care related documents for eliminates of compliance as directed by the OP Coordinator and/or outpatient therapy leaders
  • Enters data into systems including but not limited to Oracle, RedCap and Microsoft Teams as directed by OP Coordinator and/or outpatient therapy leaders

Outpatient Therapy Department Support (10%)

  • All other duties as assigned by outpatient therapy leaders to support high-quality, compliant, family centered outpatient care.

 

Qualifications:

  • The Therapy Administrative Assistant must have computer skills including but not limited to Microsoft Office.
  • Highschool diploma/GED
  • Previous experience with reception roles and/or healthcare related administrative assistant duties preferred

 

Physical Demands:

These include stooping, kneeling, crouching, reaching, grasping, pulling, pushing, standing, carrying, and lifting of light loads (up to 35 lb.), as necessary.