IT SERVICE SPECIALIST

Want
to make a real difference every day in an international environment? At Permobil,
we innovate to create advanced assistive solutions that improve the lives of
adults and children with disabilities. Our passionate team pushes the
boundaries of technology, driving business performance while delivering
trusted, market-leading solutions with purpose and impact.

 Position
Overview

Permobil
is on a growth journey and is now looking for an IT Service Specialist to join
our site in Paris (Rungis). In this role, you will oversee IT
activities within your area of responsibility, including the coordination of
local and global projects, management and support of business IT applications
and services, lifecycle management, risk analysis, and project management.
Serving as aan escalation point for IT matters in France, you will ensure
that IT operations and solutions are aligned with organizational guidelines
while meeting the needs of our internal customers. The position will support with integration of acquired companies in France and is prepared to travel in France to handle with Network installations and general onsite support. 

Location: Paris (Rungis), hybrid

Key
Duties:

• Oversee day-to-day IT service delivery in France including networks/Wi-Fi, meeting room AV, laptops/desktops, mobile devices, and peripherals
• Provide second-line support via the ITSM tool and manage the full joiner–mover–leaver lifecycle
• Enforce compliance with global processes and ensure standardization of applications and services
• Lead and support IT projects, enhancements, and continuous improvement initiatives, coordinating with internal and external partners
• Engage with business stakeholders to understand needs, provide feedback, and ensure alignment with regional and global IT strategies
• Maintain the knowledge base by ensuring all new or updated processes, procedures, and work instructions are promptly added and accessible to the Service Desk team

Qualifications

• Bachelor's Degree in Information
  Technology, Computer Science, or related field
  (or equivalent experience),
• 3+ years IT Support/Service Desk Experience, 
• Experience of
  ITSM and ITIL-based processes,
• Project
  management experience in enterprise settings,
• Good know-how in
  Windows 11, Office365, 
• Proficiency in English and
  French,
• Knowledge in Windows Server,
  basic networking, Meraki, LeanIX, Jira Service desk preferred. 

Who are you:

You are service-minded and always look for ways to go the extra
mile. Proactive and results-driven, you spot opportunities and act on them. You
stay calm and focused under pressure, delivering results even with tight
deadlines, while confidently communicating with people at all levels and
handling matters with professionalism and integrity.

Why
Permobil is a great next step for you:

• You’ll make a difference. Every day.
  Everything
  we do leads to understanding and improving the lives of our users. Through our
  evidence-based innovation, we make a difference to people’s lives.
• You’ll make your mark as part of our future.
  We
  collaborate with colleagues across borders to Innovate for Individuals. The
  impact you make personally could lead to change around the world.
• You’ll feel welcome from day one.
  We’re
  known for being great colleagues, who are collaborative, fun and at the
  cutting-edge. Everyone in the Permobil family cares as much as you do about
  making a positive difference.

More
information

We
are continuously recruiting, so if you are ready to make a significant impact
and drive our organization’s success, please send your application in English
as soon as possible, and no later than 15th of March. 

For
information about the recruitment process, please get in touch with Zivile
Mitkute, Talent Acquisition Partner, at [email protected] (in English)

For
information about the role, please reach out to Erik Jensen, Manager Technical
Services EMEA, at [email protected] (in English)

Please
respect that we do not wish recruitment assistance or advertising, we decline
calls from recruitment and advertising providers.

More
about Permobil

Permobil
founder Dr. Per Uddén believed that helping people achieve the greatest level
of independence is a basic human right and, for over 50 years, Permobil has
held fast to that belief. Permobil is a global leader in advanced
rehabilitation technology, passionate about better understanding our users’
needs and improving their quality of life through state-of-the-art healthcare
solutions. Today, those solutions include power wheelchairs, seating and
positioning products, power assist, and manual wheelchairs.

Permobil
is part of Patricia Industries, a subsidiary of Investor AB, and is
headquartered in Sweden. Permobil has 2 000 team members in 18 countries around
the world. For more information regarding the company’s storied history and
complete product line, visit permobil.com

#LI-Hybrid