The System Specialist is responsible for leading system development and vendor implementation efforts, from project initiation through post implementation support. This role will initiate the efforts, lead internal IT and cross-functional teams as required, engage vendors and company stakeholders, and monitor and control all project activity throughout the project life-cycle. This individual will have task and project management responsibility over several IT employees and contractors. This individual will act as the liaison between product owners, architects, development team members, trainers, testers, and analysts to build and maintain enterprise-level software solutions. This individual will also be responsible for working on all aspects of new applications development as well as vendor systems implementations: Planning, Requirements Gathering, Business Analysis, Design, Development, Testing, Quality Assurance, Training, Implementation, and on-ongoing Technical Support. This individual will work on the on-going enhancement and technical support of the existing IT application portfolio in Business Systems Delivery. This individual will also work on day-to-day IT administrative tasks, problem solving, and issues resolution.
Responsibilities
- The System Specialist is responsible for leading system development and vendor implementation efforts, from project initiation through post implementation support. Oversees the governance and authorization of code modifications, migrations, and software releases. Collaborates with vendor, IT & Business team members to identify and solve technical problems or to provide technical support.
- Project Role: Lead projects of moderate complexity, identifies business opportunities and creates a project plan to meet strategic objectives and outcomes. Prepare budget and tracks costs.
- Portfolio Scope: Lead analyst for one or more technology products, subsystems of major enterprise applications or medium sized department portfolios. Plan multi-year outlook/roadmap for assigned portfolio. Manage and prioritize customer requests (demand management). Analyze business requirements and present solution options to business needs. Provide expertise and deliver value beyond immediate initiative goals.
- Deliverables: Design documents, deliver subsystems, develop applications and project plans for medium complexity projects, and develop business case including value analysis.
- Business Relationships and Management: Coach and influence business managers in technology decisions. Engage with internal and external partners regularly to overcome blockers and develop efficient and widely usable products. Understand and anticipate the needs and requirements of business partners. Prepare and conduct regular status updates on moderate sized projects.
- Vendor Management: Effectively develop, manage, and strengthen vendor relationships to align vendor products and services with business and IT objectives.
- Decision Making: Provides guidance and develop alternatives and recommendations.
- People Leadership: Manages and supervise contractors work projects. Provides regular development feedback. Leads IT team and work with cross-functional teams to achieve all project goals. Coaches and technically train new team members.
- Operations: Manage incidents including timely and relevant communication. Triage problems, remediate, analyze root cause, and implement incident prevention using techniques such as Human Performance Improvement. Participate in disaster recovery drills.
- Performance Improvement: Leads group to analyze, discover, and recommend opportunities for system process improvements.
- Communications and Change Management: Communicate effectively across multiple stakeholder groups to influence project outcomes and steer towards enterprise goals.
Qualifications
- Master's Degree and with a minimum of three (3) years relevant experience or
- Bachelor's Degree and with a minimum of four (4) years relevant experience or
- Associate's Degree and with a minimum of five (5) years relevant experience or
- High School Diploma/GED Technical Certification in IT Technologies and a minimum of 7 years work experience in relevant field required.
- Master's Degree in Computer Science, Information Technology, Engineering, Math, Business, or applicable degree or
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Math, Business, or applicable degree or
- Associate's Degree in Computer Science, Information Technology, Engineering, Math, Business, or applicable degree or
- Three years of experience with at least two (2) of the following technologies: Structured Query Language (SQL), such as Oracle PL/SQL or Microsoft T-SQL; Oracle RDBMS development (supported versions) or SQL Server development (supported versions); Business Analysis; Project Management, required.
- Two years of experience working with users to define, specify and implement complex reports. Must be able to understand complex data models and design or troubleshoot complex database queries, required.
- Two years of experience working with Oracle Analytics Cloud, required.
- Three years of experience developing and supporting Oracle Data Integrator ODI ETLs and building data models, required.
- Must be able to plan, organize and lead meetings. Must be able to translate functional to technical information. Must be able to develop documentation that will be consumed by users of diverse backgrounds and skills, required.
- Flexibility to work on multiple assignments with changing priorities and stay on schedule/on budget, required.
- Formal Project Management and/or Business Analysis skills a plus, preferred.
- Experience implementing packaged software, preferred.
- Experience with medium to large scale system development projects, preferred.
- Experience supporting REST APIs, preferred.
- Experience supporting off-the-shelf or Cloud-based SaaS enterprise level applications, preferred.
- Experience working with GitHub, Azure DevOps, Service Now, preferred.
- Strong written and verbal communication skills
- Project Demonstrated project management skills
- Demonstrated analytical skills
- Demonstrated problem solving skills
- Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
- Driver's License Required
- Sit or stand to answer a phone for the duration of the workday
- Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
- Possess manual dexterity and the ability to use hands for the duration of the workday
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
About Company
EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at [email protected]
Company
Mission Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Benefits:
We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Rich medical & pharmacy benefits, including vision benefits
- Dental benefits
- Health Savings Accounts
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) with robust matching
- Employer paid Pension Plan
- Employee Stock Purchase Plan with a generous matching contribution
- State of the art Employee Assistance Program
- Paid Parental Leave
- Generous paid time off plus paid holidays
- Family support: emergency backup child, & elder care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Commuter Benefits
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Life and Long-Term Disability Benefits
*Please be aware that some benefits may not apply to provisional or part-time job titles.